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    I always pay through PayPal. They have a buyer's...

    I always pay through PayPal. They have a buyer's warranty program that is suppose to cover your purchase for six months. PayPal opened a case for me a few days ago.
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    I don't class that as a rant. Just sounds like...

    I don't class that as a rant. Just sounds like good advice.
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    John, I had not read anywhere that the file had...

    John, I had not read anywhere that the file had to be in RD format. The Chinglish manual says the laser recognizes the formats I said earlier, .jpeg, etc. Thank you.
  4. To Bill George and Gary Hair. I am deeply...

    To Bill George and Gary Hair. I am deeply disappointed in the rudeness and pettiness in today's society. I am a 100% disabled veteran who served in the U.S. Marine Corps for 20+ years. I served in...
  5. Clark, I hadn't tried to use USB port 3. Good...

    Clark, I hadn't tried to use USB port 3. Good suggestion. I will try it.
  6. Cody, I bought it on eBay from Guangzhou Amonstar...

    Cody, I bought it on eBay from Guangzhou Amonstar Trading Co., Limited. Stay away from them. The eBay trading name is igoodmart2011 (13136 )
  7. Yes, I am using the USB cable that came with the...

    Yes, I am using the USB cable that came with the laser. My USB interface port is outside of the cabinet.
  8. John the way my laser is configured the USB...

    John the way my laser is configured the USB interface (computer to laser) is USB interface in lower USB port and thumb drive USB into the top port. I will double check my RDworks configuration for...
  9. Thank you, Kev. I tried loading the driver again...

    Thank you, Kev. I tried loading the driver again with no luck. I have several USB ports on my computer, so I will try each one until hopefully I see a result.
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    Thank you very much for the advice. I (foolishy)...

    Thank you very much for the advice. I (foolishy) posted my phone number because I am anxious to get my laser engraver working. When I plug the USB cable from the laser to my computer, my computer...
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    KH-5030 50W Chinese Laser

    I have had absolutely no luck in getting any type of customer support out of the company (eBay) I purchased the laser from.

    If you own the same type of laser, please send me a text message to I...
  12. Can't get my computer to recognize Chinese 50W laser

    I purchased a Chinese 50W laser from eBay. I have a laptop next to the laser so I want to send programs over the USB cable instead of loading engraving files on a USB stick. The laser came with RD...
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