Originally Posted by
Bruce Wrenn
I got the same email today. Why do they want you to send it in certified (at your expense) when LSA is supposed to be free? I guess they are saying is they have either lousy mail service (I doubt it, as return address is on all items sent in,) or their employees are just plain SORRY! Seems they do everything possible to make LSA registration not work. Only one step removed from being CROOKS! Remember that you have ninety day satisfaction deal. Unhappy-return it. Guess when my ninety days ran out, day before email requesting additional info be sent in, so I can't return it to avoid hassle. In future, rest assured on 85 day, tool is going back. Next day buy another, which will also be returned. I'll basically be renting tools, with a new tool every three months. Two can play this game.