View Full Version : Cracked Optics!!!! Ouch
matt heinzel
11-20-2008, 11:12 AM
Well I know why this happend, but I thought I would show off our optics! Something must have burned cause our other engraver called me down to show me that something wasn't cutting correctly. I said maybe the optics are dirty! Well I pulled off the optics and the bottom was black and the front cover was black. I cleaned the bottom off to find the nicely cracked optic. Warranty at ULS is great, they sent a new one out an hour after I emailed them for free!
matt heinzel
11-20-2008, 11:36 AM
No sooner had I posted that message when the new optic came to my desk! I love ULS!
Phil Garcia
11-20-2008, 11:46 AM
I hope I never see that.. what caused it???
Kevin Groenke
11-20-2008, 11:57 AM
FREE? How did you swing that?
ULS tech support has indeed served us well over the years.
-kg
matt heinzel
11-20-2008, 12:27 PM
Warranty....They are good to us!
Well I don't know what caused the black sutt I would guess something burned up in the machine at some point. Then the laser was just hitting the sutt and heat up and eventually just cracked the lense.
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