Mr. Marino's Customer Service

[Dave Avery]

All,

I know this has probably been beat to death, but a quick note to say how pleased I am with Bob's service......

Sunday afternoon I realized that I was out of a few Festool consumable items. In 5 minutes I had placed the order at Bob's site. I also included a quick note saying that I was in a slight hurry for the items. I was surprised to find my care package waiting for me when I got home from work today.

I know everyone has a lot of choices when buying Festool stuff. I can honestly say that the service I've received from Bob is as good as it gets. Many thanks, Bob. Best. Dave.

[Chris Padilla]

+1 He always comes through!

[Larry Fox]

+1 - Bob is the MAN!!

[Jesse Cloud]

Always comes through for me. Bob has my business!

[Joe Von Kaenel]

What is the name of "Bob's" site? Thanks


Joe

[Jeff Heil]

http://www.bobmarinosbesttools.com/

I got my domino from Bob, great service experience as well.

[Bill White]

to find a customer oriented supplier? That's what its all about.
Bill

[Scott Coffelt]

Yep, always get stuff super fast after placing and order. Frankly, unless I really need it now, all F orders go to him. If I need it now, then the locals get my business, though they are never as knowledgeable or friendly.

[Don Bullock]

A couple of months ago I called Bob and got his answer machine. Since I was planning to take a shower, I didn't leave a message and planned to call him back later in the morning. Yep, he called just as I was finished with the shower and he knew who had called him because he called me by name when I answered. I'd like to see if any other retail business does that.