What's up with dewaltservicenet.com

[Brian Brown]

I have been trying to order some parts from them, but when I finally navigate their miserable site, get the order finished, and press the submit order button nothing happens. I have tried on 2 computers with 2 different operating systems. Same problem. Anybody know a phone number to call them? Arghhhhhhh.... :mad::mad::mad::mad::mad::mad:

[Sean Kinn]

Just go here:

http://www.dewalt.com/us/service/

and type in your address to find a local service center and give them a call directly. Much easier to have them do all the legwork than trying to use that clunky servicenet.

[rob mason]

Same here. Their website is terrible for searching for parts.

[Brian Brown]

I found the parts with no problem, I just can't get my order to take. Finding a service center here is like trying to find one on the moon.

[Peter Quinn]

I think the three words that best describe servicenet are as follows: Sucks, Sucks, SUCKS! You don't have to visit a local service center, you just have to call them and have them order your parts and ship them to your address.

Did I mention servicenet sucks?:eek:

[Geoff Potter]

You can't make Service.net work. It's been taken over by the machines!!! Call a local service center.

[Curt Harms]

I think the three words that best describe servicenet are as follows: Sucks, Sucks, SUCKS! You don't have to visit a local service center, you just have to call them and have them order your parts and ship them to your address.

Did I mention servicenet sucks?:eek:

I email 'em. Told 'em to check out their competitors' sites to find out how a web site should work:mad:.

[Brian Brown]

I finally got my order through late last night. But I gotta say their web site sucks!!! You would think that they would really like to sell parts, but... There is a local service center here, but their reputation is far worse than servicenet. There is a newly listed service center about 25 miles away from here, and I work near it, so I think I will check them out this week. Maybe now I can bypass service net and get what I need. Thank you all for the help!