John Ricci
08-11-2008, 8:33 PM
Those of you who have seen the pics of my new 650R may be interested to learn that I found a serious problem with the design. I got the saw cleaned up and wired after which I made a quick crosscut to make sure everything worked...then I went to change the blade. I found that it would not accept a new Freud Fusion 10" blade...it seems to be nearly 1/16" too big to clear the mounting block for the RK. On Saturday I was able to speak with one of their sales reps immediately as the dealer I purchased the saw from was having their annual wood show on the weekend and he got right on the case this morning and made a return call(thanks Nick).
As I was told, the saw had been designed around a blade that had seen its first sharpening :rolleyes: (their new shipping blade works and fits perfectly @ 9 13/16"). In any case, they are currently making retrofit parts which are of course being sent to me n/c and they told me it would be safe to grind the original part to accept the 10" blade without compromising the strength of the assembly. I am very pleased as I had expected no less after purchasing the flagship of their 10" cabinet saws...I called them at 4:45 Saturday and got my reply by phone at 1:45 today! Not bad for 1/2 of a business day.
I urge any other General 650/350R owners to get in touch with your dealer if after trying to fit a true 10" blade that you find the same problem. These folks will take care of you right away. Despite a glitch in a new product, I would not hesitate to buy from them again based on the overall quality of the tools and their exemplary customer service. My .02Cdn.
J.R.
As I was told, the saw had been designed around a blade that had seen its first sharpening :rolleyes: (their new shipping blade works and fits perfectly @ 9 13/16"). In any case, they are currently making retrofit parts which are of course being sent to me n/c and they told me it would be safe to grind the original part to accept the 10" blade without compromising the strength of the assembly. I am very pleased as I had expected no less after purchasing the flagship of their 10" cabinet saws...I called them at 4:45 Saturday and got my reply by phone at 1:45 today! Not bad for 1/2 of a business day.
I urge any other General 650/350R owners to get in touch with your dealer if after trying to fit a true 10" blade that you find the same problem. These folks will take care of you right away. Despite a glitch in a new product, I would not hesitate to buy from them again based on the overall quality of the tools and their exemplary customer service. My .02Cdn.
J.R.