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View Full Version : Praise for Jet-Powermatic



Curt Doles
07-04-2008, 8:24 AM
Earlier this year I bought an Xacta Deluxe, the Powermatic PM14 bandsaw and a Jet jointer. All three had minor dings in the finish, and I kept telling myself to contact Jet and see if they would send some touch-up paint.

I finally got around to emailing and quickly got a response to send them the serial numbers of the machines.

Less than a week later, I had two cans of Jet white and one of Powermatic Bronze.

I'm quick to complain about the all too frequent bad customer service experiences I have these days, so it's only fitting to praise the good!

Great customer service from the folks at Jet/Powermatic!

Curt

Matt Ocel
07-04-2008, 8:32 AM
Hey, Hey, Hey -

Its Powermatic Gold!:D

BTW
Did it touch up OK?

Peter Quinn
07-04-2008, 10:41 AM
I'm thinking of painting my whole shop in PM Gold, just such a lovely color. Maybe I'll just stick to the machines!:D

Good CS over there at WMH. I've always had good luck, particularly since my gold machines rarely need parts anyway.