Joe Woodworker Customer Service

[Dewey Torres]

All,
There are numerous threads on here about vacuum pressing and most all wind up referring to Joe WW / Veneering Supplies web site. I just want to let everyone know that the customer service is great and Joe will answer questions himself. Not bad to be able to communicate with the owner directly! See blow e-mail correspondence:

Hi Dewey,

Just trash it and I'll ship a replacement first thing Monday morning.

Joe

Dewey Torres wrote:
> Order: number 23974 Hi Joe, I just took on the assembly of my vacuum
> press kit tonight to find that the kit was great... got it all
> installed and when I opened the package to the bag I ordered... sadly

> the bag closure was broken. The long cardboard box was beat up badly
> and evidently at some point was almost folded in half. I can send
> pictures or do what is needed to obtain a replacement for the bag
> closure (4ft). Both the blue outside part and the inner white are
> broken right near the middle. Please advise. Dewey

[Mitchell Andrus]

Same here.

[Bill Wyko]

I've also had great service.:D

[Jim Becker]

Yea, Joe is da best!

[Dewey Torres]

I told Joe about the post and he asked for the thread which I sent to him. I think he would make a good fit for the manufacturers list here. Moderators what do you think?
Dewey

[Larry Fox]

Another satisfied customer - Joe has been great to me. He broke a veneer lot for me recently because I just needed two sheets.

[Johnny Fischer]

Joe is a honest, good man & a very down to earth person.
You can ask him whatever & if he doesn't know the answer he will tell you so instead of trying to con you into buying something just for the sale.
A man of ethics, morales & integrity.
Highly recommended to all.