Dewey Torres
05-03-2008, 2:57 PM
All,
There are numerous threads on here about vacuum pressing and most all wind up referring to Joe WW / Veneering Supplies web site. I just want to let everyone know that the customer service is great and Joe will answer questions himself. Not bad to be able to communicate with the owner directly! See blow e-mail correspondence:
Hi Dewey,
Just trash it and I'll ship a replacement first thing Monday morning.
Joe
Dewey Torres wrote:
> Order: number 23974 Hi Joe, I just took on the assembly of my vacuum
> press kit tonight to find that the kit was great... got it all
> installed and when I opened the package to the bag I ordered... sadly
> the bag closure was broken. The long cardboard box was beat up badly
> and evidently at some point was almost folded in half. I can send
> pictures or do what is needed to obtain a replacement for the bag
> closure (4ft). Both the blue outside part and the inner white are
> broken right near the middle. Please advise. Dewey
There are numerous threads on here about vacuum pressing and most all wind up referring to Joe WW / Veneering Supplies web site. I just want to let everyone know that the customer service is great and Joe will answer questions himself. Not bad to be able to communicate with the owner directly! See blow e-mail correspondence:
Hi Dewey,
Just trash it and I'll ship a replacement first thing Monday morning.
Joe
Dewey Torres wrote:
> Order: number 23974 Hi Joe, I just took on the assembly of my vacuum
> press kit tonight to find that the kit was great... got it all
> installed and when I opened the package to the bag I ordered... sadly
> the bag closure was broken. The long cardboard box was beat up badly
> and evidently at some point was almost folded in half. I can send
> pictures or do what is needed to obtain a replacement for the bag
> closure (4ft). Both the blue outside part and the inner white are
> broken right near the middle. Please advise. Dewey