Jet Customer Service

[John Yogus]

Just wanted to let you know about a good Jet customer service experience. I received my ProShop TS last Friday evening. Started putting it together and one leg was bent beyond use. I was disappointed I couldn't get it up and running for the weekend. I called Jet Mon. afternoon. The lady I spoke with was great to say the least. My new leg came today. It's nice to know some companies still value their customers. Pic below to show it happened.

[Rick Gifford]

Jet is great with fixing problems like this. My bandsaw came with a bent motor fan cover and a missing handle. They send replacemements immediately. No problems at all.

[Roger Warford]

Likewise. I had one or two minor scratches on some Jet equipment I received lately. I called Jet and said I wanted to buy some touch up paint. The lady asked why. When I explained she said no problem, I'll send you some free. Very nice. They were also great to deal with during the shipping process for my equipment.

[jason lambert]

what is jets number it is not on there site and I an having a issue with my joiner.

[Roger Warford]

It's there, just not too obvious. Click on "Our Information" at the bottom of the page. Customer relations is 800.274.6848.

EDIT: You may want technical service: 1.800.274.6846

[Jason Beam]

I believe it's on the back page of the manual - or thereabouts.