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Joe Pelonio
04-15-2008, 11:13 AM
Has anyone else been sent the e-mail from Trotec to take a survey? I went ahead and did it.

I found the questions very interesting. Some of them involved a new payment idea where one pays 50% up front and the balance on a per-hour-of-use basis.

Also mentioned were the idea of a 3-month take-back warranty, and some mention of what they called "no-name" lasers.

Mike Null
04-15-2008, 11:52 AM
Joe

I have a Trotec still in warranty. Didn't get the email.

Jim Good
04-15-2008, 12:03 PM
I got it but I haven't done it, yet. I'll try to do it in the next day or two.

Jim

Allen Isakson
04-16-2008, 4:58 AM
I received the survey and filled it out already. There were alot of questions that wanted a feel strong about it or less strong about it. Hard to answer unless one is somewhat educated in what is being asked.
I did like the suggestion of a three month take back trail time.

Chip Peterson
04-16-2008, 8:49 AM
Joe

I have a Trotec still in warranty. Didn't get the email.

Ditto. I'm still under warranty and lovin' my Speedy! I'd be happy to voice my opinion if I receive one of these surveys.

Eugene han
04-16-2008, 9:54 AM
I have a speedy 45 w with 20 to 30 hours on it with trotec air-assisting system and expert software. I have not received any info yet. By the way, in the case of anyone has an interest, i would like give it out.