Paul Heely
11-26-2007, 8:04 PM
Pay attention to the weights of your items as shown in the shopping cart. CSUSA uses this weight to determine shipping.
Today I went to add some Americana RB/FP replacement tubes to my order and saw the shipping charges double. Turns out the tubes had a weight of .5lbs in their computer and adding 4 sets increased the order weight by 2lbs :eek:.
A quick call to their customer service got the shipping for my order straightened out and they said they would fix the weight on the tubes I was ordering.
A quick look at some other tubes showed that the Americana ballpoint tubes were also wrong but the Jr. Gent II were correct.
Just something to watch for....
Today I went to add some Americana RB/FP replacement tubes to my order and saw the shipping charges double. Turns out the tubes had a weight of .5lbs in their computer and adding 4 sets increased the order weight by 2lbs :eek:.
A quick call to their customer service got the shipping for my order straightened out and they said they would fix the weight on the tubes I was ordering.
A quick look at some other tubes showed that the Americana ballpoint tubes were also wrong but the Jr. Gent II were correct.
Just something to watch for....