Pete Simmons
11-19-2007, 11:04 AM
Ordered a spray can of TherMark from Jorlink back near the end of October.
They are in N. Carolina I am in Melbourne, FL. TherMark needs to be shipped via ground.
FedEx Ground got it to Orlando in just a day or so then after 7 or 8 days to go the last 50 miles started looking for it. In this time frame I went away for about 2 weeks.
I get back - Can of TherMark at my door.
Jorlink had sent a replacement order for NO charge without me doing anything. FedEx notified them they had lost it.
Jorlink will take care of the insurance claim to FedEx.
So a big thank you for great customer service to Jorlink.
If you order from them ask for Jay he is a great guy and takes care of his customers.
They are in N. Carolina I am in Melbourne, FL. TherMark needs to be shipped via ground.
FedEx Ground got it to Orlando in just a day or so then after 7 or 8 days to go the last 50 miles started looking for it. In this time frame I went away for about 2 weeks.
I get back - Can of TherMark at my door.
Jorlink had sent a replacement order for NO charge without me doing anything. FedEx notified them they had lost it.
Jorlink will take care of the insurance claim to FedEx.
So a big thank you for great customer service to Jorlink.
If you order from them ask for Jay he is a great guy and takes care of his customers.