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View Full Version : Atta Boy for Jorlink



Pete Simmons
11-19-2007, 11:04 AM
Ordered a spray can of TherMark from Jorlink back near the end of October.

They are in N. Carolina I am in Melbourne, FL. TherMark needs to be shipped via ground.

FedEx Ground got it to Orlando in just a day or so then after 7 or 8 days to go the last 50 miles started looking for it. In this time frame I went away for about 2 weeks.

I get back - Can of TherMark at my door.

Jorlink had sent a replacement order for NO charge without me doing anything. FedEx notified them they had lost it.

Jorlink will take care of the insurance claim to FedEx.

So a big thank you for great customer service to Jorlink.

If you order from them ask for Jay he is a great guy and takes care of his customers.

Mark Fitzmorris
11-19-2007, 1:04 PM
I bought my laser from Jorlink and have always been impressed with their service! Fortunatly I have not had to call them often for problems but every time that I did they went out of their way to help! Jay is great and so is Mackenzie. Its nice to deal with companies that try to help out their customers and Jorlink is definatly that type of company!

Mark Fitzmorris

Brian Robison
11-20-2007, 10:12 AM
I'll put in my $.02. They have been good (I order Thermark from them).
They will also support Pinnacle lasers even if they aren't bought through them for a small fee.