Trouble With My New Craftsman 12" Bandsaw

[Corey Hallagan]

This last weekend I bought one of the new Craftsman 12 Inch Bandsaws. I know it is a decent saw and it has gotten very good reviews. I guess I got a problem with mine. I am having major trouble getting the 1/4 inch blade to track. It will track on the top in the middle but not on the bottom which is why I believe the lower bearings on the sides will not move behind the gullets of the blade. No adjustment room left. When you turn it on it's obviously is hitting or scraping something on the inside but I can't tell for nothing. I have followed it up in side and I can't see where it is hitting. I can get the 3/8 blade it came with to track but it's a lot of work and it's noisier than it should be. Doesn't seem to run smooth.
Techs on coming on Monday but wondering how many users have had this problem on the new 12 or 14 inch Cman saw. Anyone?

Thanks,
Corey