Ken Platt
03-03-2003, 4:53 PM
There were a couple of folks who specifically asked for followup from the problem I'd posted about a couple of days ago; I thought I might ought to start a new thread since the previous was getting a ways down, and I haven't quite figured out how new posts to old threads get handled here.
For those who want the whole story, the post is on the second page; the short version is that the infeed table on the jointer is dished from end to end, like a very long shallow "C", with the high point to low point being .018 to .022".
The tech guy at Wilke agreed with me that that was way out of spec. He didn't specify exactly what their specs are, but said that in the range of .005-.010 was acceptable. (I've heard Delta specifies .008 for their 8"-ers - can anyone confirm that?) He said he'd get back to me. I called him back about 6 hours later, and was told that after checking with Mr. Wilke, they had decided to send me out another jointer (bed), and he was going to personally check this one's bed for flatness before it went out.
Now if I can just cajole a friend (again!) into helping me haul the thing downstairs, and bring the old one back up. That may be a 2 six-packer favor, at least.
Anyhow, as others have said, getting a dud machine happens, it's how the problem is handled that gets my repeat business, which Wilke will get.
Ken
For those who want the whole story, the post is on the second page; the short version is that the infeed table on the jointer is dished from end to end, like a very long shallow "C", with the high point to low point being .018 to .022".
The tech guy at Wilke agreed with me that that was way out of spec. He didn't specify exactly what their specs are, but said that in the range of .005-.010 was acceptable. (I've heard Delta specifies .008 for their 8"-ers - can anyone confirm that?) He said he'd get back to me. I called him back about 6 hours later, and was told that after checking with Mr. Wilke, they had decided to send me out another jointer (bed), and he was going to personally check this one's bed for flatness before it went out.
Now if I can just cajole a friend (again!) into helping me haul the thing downstairs, and bring the old one back up. That may be a 2 six-packer favor, at least.
Anyhow, as others have said, getting a dud machine happens, it's how the problem is handled that gets my repeat business, which Wilke will get.
Ken