Grant Wilkinson
08-27-2007, 6:39 PM
Talk about service!
I had posted a week ago today about the controller packing up on my Jet mini VS. Many of you came forward with advice, but pretty much all of you mentioned getting a hold of VMH Tools.
I called last monday am and spoke to a man named Danny. He told me that he would send out a new controller board, but that delivery would be at least 2-3 weeks, and likely more, since I'm in Canada.
Well, Danny was mistaken - in a very good way. The parts arrived at my door this pm. That's little short of unbelievable.
I hope none of you mind the slightly off topic thread, but I believe that customer service like this should be shouted about.
g
I had posted a week ago today about the controller packing up on my Jet mini VS. Many of you came forward with advice, but pretty much all of you mentioned getting a hold of VMH Tools.
I called last monday am and spoke to a man named Danny. He told me that he would send out a new controller board, but that delivery would be at least 2-3 weeks, and likely more, since I'm in Canada.
Well, Danny was mistaken - in a very good way. The parts arrived at my door this pm. That's little short of unbelievable.
I hope none of you mind the slightly off topic thread, but I believe that customer service like this should be shouted about.
g