View Full Version : Looking for someone with an Epilog Helix

Scott Shepherd
05-15-2007, 8:50 AM
I'm looking for someone who's got a fairly new Epilog Helix that might be able to answer a couple of questions privately.

Anyone near their machine and able to spare a couple of minutes?

Peck Sidara
05-15-2007, 10:12 AM

If your questions are pertaining to the operation of the machine or how to do a certain something. Feel free to PM me with your questions and I'll see what I can do. If not, hopefully one of the members can assist.


Scott Shepherd
05-15-2007, 10:17 AM
Hi Peck, I'm already working with Tech Support, just looking to have someone else check something on their machine to have a point of reference before I submit more info to Tech Support that may not be accurate.

Thanks for the offer.

Frank Corker
05-16-2007, 4:50 AM
I'm also here if I can be of any assistance


Shane Turner
05-16-2007, 5:10 AM
Hi Scott, I have a 6 month old Epilog Helix 45W. I'm also happy to help if you should need it.

Frank Corker
05-16-2007, 5:23 PM
I have sent you a PM. I don't have that problem you have.

Peck Sidara
05-16-2007, 5:32 PM
Frank & Steve,

If doing a comparison between your two identical machines, please compare apples to apples before coming to a conclusion.

Make sure the same firmware is loaded.
Make sure you're running the same file using the same parameters.Thanks,

Scott Shepherd
05-16-2007, 7:44 PM
Frank, I'll send you two files and all my version info Thursday when I get back to the office.