Rick Potter
02-10-2007, 3:33 AM
I bought a DeWalt router a while back from Lowes clearance table. It was missing some parts and I figured I could buy them from DeWalt directly.
To make the story short, I moved and it got forgotten for quite a while...like maybe two years.
Called DeWalt a few days ago and told them my problem..I was missing the collet and nut, the plunge adjustment mechanism, and the manual. To my surprise they offered to send those items to me free of charge. Wow.
I got the items yesterday, and installed them. Now my $40 clearance deal is a complete gloat.
This is not the first time they have been great either. Thanks DeWalt.
Rick Potter
To make the story short, I moved and it got forgotten for quite a while...like maybe two years.
Called DeWalt a few days ago and told them my problem..I was missing the collet and nut, the plunge adjustment mechanism, and the manual. To my surprise they offered to send those items to me free of charge. Wow.
I got the items yesterday, and installed them. Now my $40 clearance deal is a complete gloat.
This is not the first time they have been great either. Thanks DeWalt.
Rick Potter