Christopher K. Hartley
10-08-2006, 1:19 PM
Well, I wrote WMH Tool Group to see if I could order a 1642 Headstock and Tailstock for my 1442VSK. I wanted to get a price so I'd have some idea of the value of this upgrade. Both the 1442 and the 1642 use the same bed and legs so it should be simple...Right?...NOT!! This was the correspondence,
"He could do that… if we had a headstock assembly. We do have the tailstock as an assembly, JWL1642-TCA, but it might be more trouble than it’s worth getting all of the parts for the headstock assembly and assembling it himself though…"
"So, are you saying that you do not sell the headstock fully assembled or that you are currently out of stock?"
"Sorry, we are just out of stock."
"Great, I’m not looking to do this right away. I just wanted to get an idea of the costs involved and if they would fit my rails. I am very pleased with my Jet and would like to remain with the Jet brand. I just need to consider more features and a bigger swing. "
"I was wrong, we don't offer the headstock assembled."
I won't bother to share my last response but suffice it to say I was not happy even though I continued to be nice and asked if there was "...some kind of work-a-round for this type of situation..."
Their answer? Nothing further. They were very helpful when I needed to order my belts, I wonder what happened?:mad: Just venting...thanks for listening.:o
"He could do that… if we had a headstock assembly. We do have the tailstock as an assembly, JWL1642-TCA, but it might be more trouble than it’s worth getting all of the parts for the headstock assembly and assembling it himself though…"
"So, are you saying that you do not sell the headstock fully assembled or that you are currently out of stock?"
"Sorry, we are just out of stock."
"Great, I’m not looking to do this right away. I just wanted to get an idea of the costs involved and if they would fit my rails. I am very pleased with my Jet and would like to remain with the Jet brand. I just need to consider more features and a bigger swing. "
"I was wrong, we don't offer the headstock assembled."
I won't bother to share my last response but suffice it to say I was not happy even though I continued to be nice and asked if there was "...some kind of work-a-round for this type of situation..."
Their answer? Nothing further. They were very helpful when I needed to order my belts, I wonder what happened?:mad: Just venting...thanks for listening.:o