PDA

View Full Version : Psi


Jason Christenson
08-29-2006, 11:02 AM
A week ago tomorrow I ordered a 5/8 inch bowl gouge from PSI. I just tracked it and it is being delivered today! That is by far the best experience I've ever had with them. Usually it has taken about 3 weeks to get anything. Maybe they are finally turning things around.
Jim DeLaney
08-29-2006, 12:00 PM
They sent me somebody else's order about a month ago.

Took about 45 minutes on the phone to get it straightened out. They had UPS pick up the bad order a couple days later. Been over three weeks now, and my credit card still hasn't been credited for the return...

Doesn't seem like such great service to me!
Jason Christenson
08-29-2006, 2:37 PM
Well, that sounds more typical of what I've experienced. Hope you get it straightened out!
George Summers
08-29-2006, 5:58 PM
If you deal with someone like Woodturningz for PSI items you deal with a better vendor and get the PSI item at a better than PSI price.

George
Kent Fitzgerald
08-29-2006, 7:20 PM
I've placed about five orders with PSI, and they've always shipped within a day or two.
Lee DeRaud
08-29-2006, 7:37 PM
I've placed about five orders with PSI, and they've always shipped within a day or two.For stuff that is 'in stock': I've always been struck by the rather large number of items on the website marked 'out of stock' at any given time. On the other hand, at least they tell you that and give you some clue when they expect more before you place your order.
Ben Rafael
08-29-2006, 7:48 PM
George,
Woodturnigz appears to only sell pen turning stuff, or am I missing something?
Corey Hallagan
08-29-2006, 9:01 PM
No, not necessarily B Rafael. Call them if their is anything you are interested in, they do stock some of their other items.

corey
Ben Rafael
08-29-2006, 9:08 PM
Thanks. I will
Bill O'Conner
08-29-2006, 9:44 PM
George,
Woodturnigz appears to only sell pen turning stuff, or am I missing something?


Ryan and his crew are great. give them a call I'm sure they can help with any thing from PSI or hut
Frank Fusco
08-30-2006, 10:44 AM
I've purchased from PSI as much as any other of the popular vendors. Their service/shipping is on a par with others, in my experience. Once, with a defective chuck they went greatly extended themselves to make sure I got a good chuck and was happy. Like any vendor, the customer must check quality and prices to get best value. The place to go with complaints is the company.