Phyllis Meyer
05-14-2006, 1:15 PM
Hi Everyone! New Laser Engraver Lady here with an issue with our 2 week old Epilog Legend EXT. We came out to our workshop this morning and turned everything on, went to run our first job and the vector table will not rise. It goes down, but not up!??????? We have contacted the salesman, tech. support,...but it's Sunday and I'm sure we will not hear from Epilog until tomorrow morning. I was wondering if anyone out there ever had this happen before and if you could give me some hints. We have so much work to do today...reason why we bought laser:) .
You folks here have been a tremendous help and we haven't even sold our first item yet! A wonderful site, and I look forward to communicating with all of you! If anyone can help it would be greatly appreciated! Happy Mother's Day to any Moms out there!
Sincerely,
Ron & Phyllis Meyer (Springbrook Laser Engraving, Wisconsin)
P.S. We did solve the problem thanks to you wonderful folks here at the forum! IT WAS THE AUTO FOCUS "STUCK"!:)
You folks here have been a tremendous help and we haven't even sold our first item yet! A wonderful site, and I look forward to communicating with all of you! If anyone can help it would be greatly appreciated! Happy Mother's Day to any Moms out there!
Sincerely,
Ron & Phyllis Meyer (Springbrook Laser Engraving, Wisconsin)
P.S. We did solve the problem thanks to you wonderful folks here at the forum! IT WAS THE AUTO FOCUS "STUCK"!:)