Brian Kanoy
11-27-2023, 3:08 PM
Hello,
As title says, after an underwhelming Epilog customer service experience, I'm realizing I will need to source new mirrors for my Fusion Pro 48.
I suppose my cleaning regimen wasn't good enough. Lesson learned.
At the end of the call, I began to ask about aftermarket mirror specifications, and before I could even state my question the guy interrupted, saying in effect that ANY aftermarket mirror would likely cause the laser to catch fire.
His reasoning was that they have their mirrors produced with a "special coating" that was developed for "our particular wavelength" and was unavailable from any other vendor.
I'm not Optics wizard, but this sounds like purest marketing BS to me, since I see people all over this very board talking about buying mirrors online and gluing them into the Epilog holder, and I also see some discussion of people using different types of mirrors as far as materials and coatings. Some silver, some gold, and seem to be interchangeable.
Is there really any reason to use only Epilogue(tm) Brand Patented mirrors coated in Marketonium? Or is that a scare tactic to keep me off of the much cheaper and very likely identical mirrors available elsewhere?
Or put another way, what 25mm mirrors should I use as an OEM-replacement?
Budget is literally no issue here, only my sensibilities, so I can buy theirs if they really are special, but are they? What does Sawmill Creek say? Thanks!
As title says, after an underwhelming Epilog customer service experience, I'm realizing I will need to source new mirrors for my Fusion Pro 48.
I suppose my cleaning regimen wasn't good enough. Lesson learned.
At the end of the call, I began to ask about aftermarket mirror specifications, and before I could even state my question the guy interrupted, saying in effect that ANY aftermarket mirror would likely cause the laser to catch fire.
His reasoning was that they have their mirrors produced with a "special coating" that was developed for "our particular wavelength" and was unavailable from any other vendor.
I'm not Optics wizard, but this sounds like purest marketing BS to me, since I see people all over this very board talking about buying mirrors online and gluing them into the Epilog holder, and I also see some discussion of people using different types of mirrors as far as materials and coatings. Some silver, some gold, and seem to be interchangeable.
Is there really any reason to use only Epilogue(tm) Brand Patented mirrors coated in Marketonium? Or is that a scare tactic to keep me off of the much cheaper and very likely identical mirrors available elsewhere?
Or put another way, what 25mm mirrors should I use as an OEM-replacement?
Budget is literally no issue here, only my sensibilities, so I can buy theirs if they really are special, but are they? What does Sawmill Creek say? Thanks!