Bob Falk
10-23-2022, 1:16 PM
Based on Creeker recommendations, I use Dynamic Saw for my saw blade and router bit resharpening. I just had a very positive experience with them. I sent a bunch of blades in for sharpening and they called me to let me know one of my blades got damaged in one of their machines and was not repairable:(. It was a Forest Chopmaster, but had been repaired in the past and had been sharpened a couple of times.
As expected, they were very apologetic and offered to replace the blade with a new one of theirs ($170). I said that was fair, however it was a 10" that was from my old 10" miter saw and I was going to resell it as I bought a 12" miter saw. No problem, they said, we'll give you a new 12" blade ($212). I said that was generous, however I already had two 12" chop saw blades. How about a credit? No problem, how much? I said that they should credit me what they though was fair. When I got the invoice, they had given me a $125 credit for the blade, which I thought was very generous. Plus, I didn't have to hassle selling the blade.
Nice treatment from a good company. And, they do a great job sharpening blades!
As expected, they were very apologetic and offered to replace the blade with a new one of theirs ($170). I said that was fair, however it was a 10" that was from my old 10" miter saw and I was going to resell it as I bought a 12" miter saw. No problem, they said, we'll give you a new 12" blade ($212). I said that was generous, however I already had two 12" chop saw blades. How about a credit? No problem, how much? I said that they should credit me what they though was fair. When I got the invoice, they had given me a $125 credit for the blade, which I thought was very generous. Plus, I didn't have to hassle selling the blade.
Nice treatment from a good company. And, they do a great job sharpening blades!