30w Fiber Laser Not Firing Help Please!

[Nick Marchesani]

Hi All!
My 30w fiber laser stopped firing when it was about 1/3 thru engraving an aluminum bracelet. Can anyone give some advice?

I'm using ezcad2 14.9.

Are there any fuses inside the Laser box?

Can anyone also tell me if a dialog box opens with a Agree/Disagree dialog box when you start ezcad2? The dialog box has computer characters in the box. It's not text or Chinese language it's computer code characters. I'm asking because today is the first time that the dialog box was shown. Every other time ive opened eazycad2 the program opened without ever showing the Agree/Disagree dialog box. Strange???

Also when I went to the setting the Laser Control was set at IPG_YLP. If my memory server me correct it was set at RAYCUS. My laser component inside is a Max.

Thanks for any help and advice!

[Kev Williams]

never on 4 fiber lasers over 6 years have I seen an 'agree/disagree' dialog--- could be your program is corrupted or whatever... Also, the IPG-YLP box shows up on all 4 of my fibers, so I'm thinking that's just a default setting that doesn't apply to a basic fiber laser. A MOPA or YAG may need to be set differently...

Did your program come on a flash drive?

If yes, did you copy it to your computer and have been running from there?

If yes, try running the program directly from the flash drive-- insert it, navigate to the EzCad2.14.9 folder, and run the EzCad2.exe---

The laser will run from default settings, but all you need to find out is if the laser fires when running from the stick.

If it DOES, then your laser's fine and the program is toast for whatever reason--

If it DOESN'T fire, then you likely have something else going on. If that agree/disagree box comes up too, then you may have a bad controller...

.... if it fires okay running from the stick, then just copy the EzCad2.exe file from the stick, open the original EzCad2.14.9 folder and with the mouse pointed away from any folders hit PASTE-- the computer should ask if you want to overwrite the existing file, YES...

In a perfect world, then the laser should work fine and all your settings will be intact...

[Nick Marchesani]

never on 4 fiber lasers over 6 years have I seen an 'agree/disagree' dialog--- could be your program is corrupted or whatever... Also, the IPG-YLP box shows up on all 4 of my fibers, so I'm thinking that's just a default setting that doesn't apply to a basic fiber laser. A MOPA or YAG may need to be set differently...

Did your program come on a flash drive?

If yes, did you copy it to your computer and have been running from there?

If yes, try running the program directly from the flash drive-- insert it, navigate to the EzCad2.14.9 folder, and run the EzCad2.exe---

The laser will run from default settings, but all you need to find out is if the laser fires when running from the stick.

If it DOES, then your laser's fine and the program is toast for whatever reason--

If it DOESN'T fire, then you likely have something else going on. If that agree/disagree box comes up too, then you may have a bad controller...

.... if it fires okay running from the stick, then just copy the EzCad2.exe file from the stick, open the original EzCad2.14.9 folder and with the mouse pointed away from any folders hit PASTE-- the computer should ask if you want to overwrite the existing file, YES...

In a perfect world, then the laser should work fine and all your settings will be intact...
This is the dialog box. It's hard to see in the pic but top left it says license.
https://goldrushgang.com/20220811_182720.jpg

The program did come on a flash drive. I've tried running off the drive but it didn't work. I've tried uninstalling and reinstalling. I tried installing a newer version.
It stopped firing while it was working/firing.
Its nowhere near 10,000 hours. Maybe a few hundred.

[John Lifer]

Yes, ALL my versions have a agree/or disagree box pop up. English text unless I'm fooling with a different version.
Have been there on my Ray fine and on my SFX. But you haven't been seeing it.

I would uninstall and reinstall, drivers and everything. OOPS, You've done that.....

If it still doesn't work, sounds like one of two things, the cheap power supply - About $100, or the source. $2 to $5k depending on power and brand.
There is no real fuse in most cases, they are internal to the supply. Open it up and look around for lights.... And I'd check wiring just a bit WITH THE POWER OFF and unplugged.
I had a wire that was loose on the power switch.
Check with your seller if relatively new for warranty. Good Luck.

[Nick Marchesani]

Thanks Kev and John!
This things crazy! Now the dialog box isn't showing when I start ezcad2 but it's still not firing.

I made a page showing the settings. The 2nd pic shows raycus but i changed it back to IPG_YLP.
Thanks Again!

https://goldrushgang.com/ezcad/

[Steve Utick]

Thanks Kev and John!

I made a page showing the settings. The 2nd pic shows raycus but i changed it back to IPG_YLP.
Thanks Again!



Just an FYI, that setting is really setting the communications protocol that the main controller board uses to communicate with the laser module itself over the serial communications line between the two. It doesn't seem to have any connection to the actual brand of the laser most times. I do know that most all JPT sources use IPG_YLP and most all JPT MOPA sources will use IPG_YLPM. Unsure on Raycus and Max sources though. This discussion has come up a lot on the LightBurn forums with people installing LightBurn and wondering why it's set that way, but it's set the same way in EZCad as well.

[Kev Williams]

1- my 50w machine came with 2.14.9 on a stick, but didn't use it because my other 3 machines were using 2.14.10 . My 'ebay2' machine was setup with 6 different EzCad's loaded into different folders, each corresponds to the lenses I have; a 70mm, 100mm, 150mm, 200mm, 250mm and 300mm; each program has it's own specific settings for each lens. When I got the 50 watter I just copied those 6 folders onto my old Vista laptop and everything worked great, still does! I've made a few minor tweaks here and there is all...

2- I have no idea where to even find that 'agree/disagree' dialog box. Searching the entire 2.14.9 disk for 'license' brings up simple notepad text files, one in English, one Chinese. Looks to be the same text, just no radio buttons below. Could be that dialog came up during initial installation of the dog driver-? If so I forgot! ;) HOWEVER, IF that's the reason the dialog box DOES come up, then it seems logical your machine's trying to re-load the driver. AND, I can only surmise that if the machine won't fire and it's asking to agree to load the driver, and nothing happens when you do, then it's highly likely your control board is fubar, since that's where the driver resides.

3- Go to your control panel / device manager, and near the top of the list your BJJCZ Device should show up. Expand the folder and open the laser mark control board V2 file and see if 'device is working properly' appears. If NOT, then your computer is aware of the problem... If it says it IS working properly, click the Driver tab and click Update Driver and let it look automatically. It may or may not say 'the best driver is already installed'. Regardless, click the Browse computer for computer software, then click Let Me Pick from a list of drivers.... the BJJCZ driver should come up, just click on that it should re-install it--
------IF ANY/ALL OF THIS doesn't work, then I would thing this too is indicative of a bad board...

4- just for fun, I just found a long USB cable, and connected it THIS computer I'm using, which is my "main" computer and has never run any of my fiber lasers. I also plugged in the 2.14.9 stick. I connected to the 50w machine in the other room and fired it up. When I did this computer 'couldn't find the software', so I pointed it to my stick, and it automatically loaded the driver. I ran EzCad off the stick, it loaded up fine. I grabbed a saved job off the laptop thru my network and saved it to this computer, and opened it in EzCad. It red-lighted and engraved like it's supposed to. The 50 is my newest fiber and it's 2 years old, and that was the last time I've fiddled with installing EzCad until now, and everything worked out fine! And FWIW ALL 4 of my fibers have MAX lasers. OH, and I still didn't get that agree/dialog box....

IF you go into the Device Manager, and delete the fiber's driver and it doesn't reload right, or doesn't work if it DOES reload right, I'm still thinking controller...

ONE more thing to try: In the EzCad folder is a file called CorFile2.exe-- OPEN THAT, and first thing is to click the Set Laser Parameter bar-- at the top, switch "laser" to "IPG", as "C02" is probably defaulted. NEXT, at the bottom of the screen is Power Analog and Frequency Analog outputs, change those to 50%... Now, get some material the laser can mark, that's at least as big as your laser's engraving limits and focus it. THEN, click the Mark 9 Points Rectangle-- What's going to happen is the laser is going to go thru some full-range motions WITH the laser firing. On MY machine, after it got done it then drew a tiny continuous rectangle that slowly grew larger but NEVER stopped engraving! So BEWARE of that!

--I have no idea what the CorFile even does or why, I just it's some sort of correction file and I've never learned what it's for. HOWEVER, my Triumph originally came with a USB dongle, and I found out that running this little program THE LASER FIRED DURING THIS PROCESS EVEN WITH THE DONGLE REMOVED!! Not sure, but THIS may be a way to find out if your laser is bad or not. The caveat is that the dongles are part of the controllers these days, and I'm not sure this will work, but if it DOES fire, then YAY!

Hope some of this helps! :)

[Nick Marchesani]

I have a theory on what happened and thought it may help others if it is what caused the Laser to stop firing.

I saw in this article that RAYCUS and max lasers have a short range of 20 to 80 kHz.
https://www.barchlaser.com/difference-between-raycus-jpt-max-ipg/#:~:text=Max%20is%20another%20fiber%20power,short% 2Drange%20of%20engraving%20materials

I'm sure that my laser was set to RAYCUS not to IPG_YLP but somehow it switched to IPG_YLP.

The RAYCUS setting in ezcad2 is 20 to 80khz and 20 to 200khz for IPG_YLP

Maybe the Laser was sending a frequency higher than 80 and burned out the Laser?

Possible?

[Nick Marchesani]

1- my 50w machine came with 2.14.9 on a stick, but didn't use it because my other 3 machines were using 2.14.10 . My 'ebay2' machine was setup with 6 different EzCad's loaded into different folders, each corresponds to the lenses I have; a 70mm, 100mm, 150mm, 200mm, 250mm and 300mm; each program has it's own specific settings for each lens. When I got the 50 watter I just copied those 6 folders onto my old Vista laptop and everything worked great, still does! I've made a few minor tweaks here and there is all...

2- I have no idea where to even find that 'agree/disagree' dialog box. Searching the entire 2.14.9 disk for 'license' brings up simple notepad text files, one in English, one Chinese. Looks to be the same text, just no radio buttons below. Could be that dialog came up during initial installation of the dog driver-? If so I forgot! ;) HOWEVER, IF that's the reason the dialog box DOES come up, then it seems logical your machine's trying to re-load the driver. AND, I can only surmise that if the machine won't fire and it's asking to agree to load the driver, and nothing happens when you do, then it's highly likely your control board is fubar, since that's where the driver resides.

3- Go to your control panel / device manager, and near the top of the list your BJJCZ Device should show up. Expand the folder and open the laser mark control board V2 file and see if 'device is working properly' appears. If NOT, then your computer is aware of the problem... If it says it IS working properly, click the Driver tab and click Update Driver and let it look automatically. It may or may not say 'the best driver is already installed'. Regardless, click the Browse computer for computer software, then click Let Me Pick from a list of drivers.... the BJJCZ driver should come up, just click on that it should re-install it--
------IF ANY/ALL OF THIS doesn't work, then I would thing this too is indicative of a bad board...

4- just for fun, I just found a long USB cable, and connected it THIS computer I'm using, which is my "main" computer and has never run any of my fiber lasers. I also plugged in the 2.14.9 stick. I connected to the 50w machine in the other room and fired it up. When I did this computer 'couldn't find the software', so I pointed it to my stick, and it automatically loaded the driver. I ran EzCad off the stick, it loaded up fine. I grabbed a saved job off the laptop thru my network and saved it to this computer, and opened it in EzCad. It red-lighted and engraved like it's supposed to. The 50 is my newest fiber and it's 2 years old, and that was the last time I've fiddled with installing EzCad until now, and everything worked out fine! And FWIW ALL 4 of my fibers have MAX lasers. OH, and I still didn't get that agree/dialog box....

IF you go into the Device Manager, and delete the fiber's driver and it doesn't reload right, or doesn't work if it DOES reload right, I'm still thinking controller...

ONE more thing to try: In the EzCad folder is a file called CorFile2.exe-- OPEN THAT, and first thing is to click the Set Laser Parameter bar-- at the top, switch "laser" to "IPG", as "C02" is probably defaulted. NEXT, at the bottom of the screen is Power Analog and Frequency Analog outputs, change those to 50%... Now, get some material the laser can mark, that's at least as big as your laser's engraving limits and focus it. THEN, click the Mark 9 Points Rectangle-- What's going to happen is the laser is going to go thru some full-range motions WITH the laser firing. On MY machine, after it got done it then drew a tiny continuous rectangle that slowly grew larger but NEVER stopped engraving! So BEWARE of that!

--I have no idea what the CorFile even does or why, I just it's some sort of correction file and I've never learned what it's for. HOWEVER, my Triumph originally came with a USB dongle, and I found out that running this little program THE LASER FIRED DURING THIS PROCESS EVEN WITH THE DONGLE REMOVED!! Not sure, but THIS may be a way to find out if your laser is bad or not. The caveat is that the dongles are part of the controllers these days, and I'm not sure this will work, but if it DOES fire, then YAY!

Hope some of this helps! :)
Thanks Again I'll try that and let you know if it worked.

[Nick Marchesani]

1

:)

It didn't work. I have the cover off. When I turn the Laser on there is a green light on the board. When I try to laser something and while it should be firing a red light comes on next to the green light. ???

[Kev Williams]

I just pulled the top cover off my Triumph and checked, green light idle, green PLUS red light when firing, sounds like same as yours...

Speaking of red-lights, does your F1/red preview pointer work correctly?

When it was working, did your red-light run alongside your laser's beam, or is it off when running? Just curious, my 30 watters all have 'running' red lights, but my 50w machine turns the red light off while running.

Reason I'm asking if the red light is working okay is I'm wondering if you may have some sort of obstruction blocking the beam? Like, a moth, or a dead bug fried to the lens-? Been thru both of those myself! The scanheads on these things have only about a 3/8 diameter "tube" the beams (red and fiber) must pass thru; the red beam is very small compared to the fiber's incident beam, and might make it past an obstruction the fiber's beam won't fit thru.

Another thing, and I only know this to be true on my Triumph as I haven't had to dig into the other 3 machines yet, is that its red beam is mounted on a tube between the main laser's snout and the 'input' to the scanhead; the red beam shoots DOWN onto a 45° angled mirror that points it to the scanhead mirrors, and the red-light's mirror is transparent to the fiber's beam, it just passes thru it. IF yours is the same way and IF some bug or spider or something happened to park itself on the mirror, it could be fried to the back of the mirror, not allowing the fiber beam to pass thru...

(trying my best to believe your laser source isn't toast!)

And because I've done this myself, I have to ask-- is the lens in place? :D -- the small M52 lens scanheads are pretty noticeable if the lens is out, but the bigger M85 lenses screw into secondary collar, and if the lens is out of the collar it's not really all that noticeable! I spent half a morning once fiddlefarting around trying to figure out why the one machine wouldn't fire before I noticed the lens wasn't in!

What I really wish I knew is how to tell for sure if the laser IS firing or NOT firing without having to tear into the thing....

[Nick Marchesani]

Speaking of red-lights, does your F1/red preview pointer work correctly?

When it was working, did your red-light run alongside your laser's beam, or is it off when running? ....

I appreciate all the time you've spent helping!

The red pointer works correctly and did follow the Laser when it was firing. The red light is still working and following.

I took the lens and collar off. No obstructions.

I'm thinking this is probably toast.

What do you think about the setting? RAYCUS setting in ezcad2 is 20 to 80khz and 20 to 200khz for IPG_YLP. I'm sure that it was on RAYCUS but was on IPG_YLP when it stopped working.
I saw in this article that RAYCUS and max lasers have a short range of 20 to 80 kHz. If it was sending 200khz at full power it could have screwed up burnt up the laser???
https://www.barchlaser.com/differenc...ng%20materials (https://www.barchlaser.com/difference-between-raycus-jpt-max-ipg/#:~:text=Max%20is%20another%20fiber%20power,short% 2Drange%20of%20engraving%20materials)

[Kev Williams]

** to the best of my knowledge **, you can't fry a laser by changing those settings. Part of my 'knowledge' comes from fiddling with the settings myself ;) -- ALL of my lasers and the EzCad programs have been defaulted with the IPG setting. I've changed that a few times, I've engraved with the settings at 200kz many time, just trying to see if I can discern a difference, and I've honestly found none. You can change the khz parameters yourself, and what happens is, if you enter a khz setting beyond those parameters, you'll get an error message. But during real-world testing, I've literally found no difference in how the laser 'acts' at settings above 80khz or below 30khz. I've read on these pages a few years ago something to the effect that, due to certain limitations of these lasers that I don't really understand, that a fiber laser's lowest possible khz output is equal to its wattage rating, which would mean no lower than 30khz on my 30w machines... However, not sure how true that is because that would mean my 50w machine would output no lower than a 50khz beam, but I can tell you that I DO notice a difference between engraving at 30khz and 50khz, the lower frequency is definitely more aggressive. As to running at higher khz settings, from my experience the laser simply won't run higher than it's design or other limitations regardless of the settings you choose.

All of which is to say, IF you're laser source has failed, it likely isn't because of anything YOU did or settings you tried. If that were the case, I'd've blown out at least one of mine long ago! ;)

one last thing: while the cover is (still?) off, get a can of electronics spray cleaner, I use this stuff religiously-484374, unplug every connector you can find inside the machine, liberally spray both ends of each connector and plug them back in. You might get lucky!

[Bill George]

Ditto what Kev said and I think he already told you to unplug and re-plug all the connections. Some Chinese venders sell counterfeit Ezcad boards so maybe you got one of those?

[Nick Marchesani]

Still nothing. I did notice that when the Laser is running or should be firing that if I turn off the power button ezcad2 gives an error message but if I turn off the red button that fires the Laser ezcad2 keeps running. I have to click the stop button.

[John Lifer]

Still nothing. I did notice that when the Laser is running or should be firing that if I turn off the power button ezcad2 gives an error message but if I turn off the red button that fires the Laser ezcad2 keeps running. I have to click the stop button.

I still think that it may be the base power supply, not the source. At least from my experience, when my source died, JPT 50w, it would NOT highlight and it would give me an overtemp error.
YMMV, depending on what might have died inside the source. If you have no warranty, I still would drop an extra $100 on a replacement power supply, look at cloudray on amazon or ebay and try to match what you have. Way better if $100 than several thousand....

[Nick Marchesani]

I still think that it may be the base power supply, not the source. At least from my experience, when my source died, JPT 50w, it would NOT highlight and it would give me an overtemp error.
YMMV, depending on what might have died inside the source. If you have no warranty, I still would drop an extra $100 on a replacement power supply, look at cloudray on amazon or ebay and try to match what you have. Way better if $100 than several thousand....

If it is the power supply would the fans sound normal on the max laser component? They do sound like they always did when I push the red button that turns on the Laser. I honestly don't know which of the other 4 components is the power supply.
While looking at the 4 componets i noticed the one top left, the solid black one has a red and green light and neither is on.

https://goldrushgang.com/20220815_132623.jpg

https://goldrushgang.com/20220815_133038.jpg

[Bill George]

The second picture is of the stepper driver. If you have a good digital voltmeter you can check the PS's yourself.

Have you contacted the Seller?

[Kev Williams]

In the first pic, black box is the rotary stepper driver as Bill mentioned, below that looks to be the input voltage selector, in the middle I THINK is the scanhead driver, and power supply on the right...

funny thing, I have never touched the push-button switches on ANY of my fibers, all I ever do is use the key switch! SO, I just found out; on the one I pressed the "laser switch", which left the machine on but killed all the cooling fans in addition to the laser- when I hit F2 while off, EzCad gave me a "laser reserved!" error message, which I've never seen before--

Was hoping maybe you just have a bad switch! But, since it also killed the fans, likely that's not it. BUT!! If it's a double-pole switch, killing off the laser and the fans separately, then it COULD be the switch, assuming the good side keeps from tripping an error message.... conjecture, but hey... ;)

[Nick Marchesani]

I went to... View... IO State
Nothing is lit up until I fire the Laser then 0, 2 and 3 light up next to input
Output doesn't light up even if I try to Mark the text.

https://goldrushgang.com/Capture-1.PNG

[Kev Williams]

Yet another thing on these lasers I've never really looked at!

Checked my 50 watter, it's in the middle of a job- I hit the View IO and, 0 and 2 are red, nothing else is, and nothing changes during engraving-- so I checked the manual, and as usual with a Chinese operator manual it's about as useful as an inflatable dartboard, all it says is "gray means low level, green means high level"- and the "lights" are red, not green ;)

[John Lifer]

I don't know about fans..... I do know when my source died, the fans still worked..... But I think the issue is not usually that the pS totally fails, but doesn't supply enough power to fire the laser.
The builder sent me a PS just to make sure that it wasn't it when they replaced the source. Cheaper for them and me.

[Nick Marchesani]

Yet another thing on these lasers I've never really looked at!

Checked my 50 watter, it's in the middle of a job- I hit the View IO and, 0 and 2 are red, nothing else is, and nothing changes during engraving-- so I checked the manual, and as usual with a Chinese operator manual it's about as useful as an inflatable dartboard, all it says is "gray means low level, green means high level"- and the "lights" are red, not green ;)

I think red is bad. While I had the Laser running as if it was actually firing nd engraving something I turned off the white button and the whole top row turned red.

[Nick Marchesani]

I don't know about fans..... I do know when my source died, the fans still worked..... But I think the issue is not usually that the pS totally fails, but doesn't supply enough power to fire the laser.
The builder sent me a PS just to make sure that it wasn't it when they replaced the source. Cheaper for them and me.

Thanks for letting me know!

[Kev Williams]

if red is bad then all my fibers are bad! ;)

all 3 of my 30watters show 1, 3 and 4 as red when idle. My 50 shows only 1 and 3 red.

My ebay1 machine, I did it again- 1,3 and 4 red. I turned off the white switch, all 3 reds went gray. I turned on the white switch, 1,3,4 again. I drew a box, filled it and ran it, nothing changed while running, nothing change when I stopped in the middle of the run. I ran it again, and turned off the white switch during the run, then I got 1,3,4 and 7 thru 15 went red, then all gray... Turned it back on, got 1,3 and 4 again. Left it like that, started typing this post then went back to check, and found it cycling from all gray, to 1,3,4,7-15, to all red, then all off, then recycled a few times. A minute or so later I got a 'read dongle failed!' error, and the program quit...

My thoughts: red or green lights likely depends on which version of the program you have-? And it seems like the red lights I got seemed indicative of error codes, such as the 'staggered' lights indicate a mid-run shutdown not program or computer related, and since the all-on didn't happen right away, just like the 'dongle-fail' and program termination doesn't happen right away (on my machines anyway), seems all-on would indicate the dongle can't be read...

Would be real handy if the instructions actually explained it a bit! (or maybe it does 100 pages later somewhere?)

[Nick Marchesani]

I'm looking thru setting files. In the PARAM FOLDER there is a file named MarkParam.lib. The first line says...

[Lasermode]
YAG=1

Why yag? It's a fiber laser.

[Kev Williams]

Good question, but maybe because YAG and Fiber lasers are identical 1064nm~ lasers? They just get there differently...

[Nick Marchesani]

Thanks all who tried to help!

I'm giving up. I'm starting to think that the company that makes the board and software changed something over the net being that I suddenly had to agree/disagree the first and only time that I lasered while connected to the internet.
I did find a website that scans software and someone scanned an earlier version of ezcad2. It showed the software makers web address in the binary code. The website won't show all malicious code without registering.

https://www.hybrid-analysis.com/sample/ba8f80626e24289ce56cef1394f6958cc3b77dbbfcbb3b04e8 16144a1c864697/5f2af82f3a4e6d5c1e564ff9#imports-2

Thanks Again I appreciate all of the help and suggestions!

[Bill George]

Thanks all who tried to help!

I'm giving up. I'm starting to think that the company that makes the board and software changed something over the net being that I suddenly had to agree/disagree the first and only time that I lasered while connected to the internet.
I did find a website that scans software and someone scanned an earlier version of ezcad2. It showed the software makers web address in the binary code. The website won't show all malicious code without registering.

https://www.hybrid-analysis.com/sample/ba8f80626e24289ce56cef1394f6958cc3b77dbbfcbb3b04e8 16144a1c864697/5f2af82f3a4e6d5c1e564ff9#imports-2

Thanks Again I appreciate all of the help and suggestions!

That software always comes up as a virus!! Get someone here with the same version board send you a copy.

[Nick Marchesani]

That software always comes up as a virus!! Get someone here with the same version board send you a copy.

The thing thst makes me wonder if the software changed a setting that stops the laser from firing is that the agree/disagree dialog box never opened, the program always opened without me having to agree.

That agree/disagree dialog box only opened a few times and thats when the laser stopped firing. After the laser stopped firing the agree/disagree dialog box stopped opening and the program opened as it always did in the past.

I did try deleting ezcad2 and reinstalled it from the stick that came with the laser but that didn't work.

[Nick Marchesani]

I checked the driver info. Earlier I deleted and reinstalled the driver but didn't notice this until now.

This shows... Requires further installation...
https://goldrushgang.com/Capture-2.PNG

This shows...The device is working properly...
https://goldrushgang.com/Capture-3.PNG

How can that be? It's working properly and that it needs further installation? How would I do the install it's saying that I need?

[Steve Utick]

The thing thst makes me wonder if the software changed a setting that stops the laser from firing is that the agree/disagree dialog box never opened, the program always opened without me having to agree. That agree/disagree dialog box only opened a few times and thats when the laser stopped firing. After the laser stopped firing the agree/disagree dialog box stopped opening and the program opened as it always did in the past. I did try deleting ezcad2 and reinstalled it from the stick that came with the laser but that didn't work. Just a suggestion, you might grab a copy of the new LightBurn that supports EZCad2 boards and see if that will work. They use their own driver, and do not depend on EZCad software at all. Might help narrow down if it's a software issue or a hardware issue. LightBurn offers a free 100% functional 30 day trial. https://lightburnsoftware.com/pages/trial-version-try-before-you-buy