Brian Deakin
07-25-2022, 12:19 PM
I live in the Uk but I think the same practice may apply in the Usa
My internet and broadband package was due to end on the 4th August
On 19th July I telephone the internet company and agreed a new package On receiving the e mail confirming the sale I discovered the following
The new package runs from 19th July the date of the telephone call and not 5th August the first day after my existing contract expires
I have checked with the regulator in the Uk and this practice is legal
My advise
Negotiate your new contract price before you your old contract expires but don't renew until the day before your old contract expires Otherwise you will loose the outstanding days of your old contract from 22nd July until 4th August
My internet and broadband package was due to end on the 4th August
On 19th July I telephone the internet company and agreed a new package On receiving the e mail confirming the sale I discovered the following
The new package runs from 19th July the date of the telephone call and not 5th August the first day after my existing contract expires
I have checked with the regulator in the Uk and this practice is legal
My advise
Negotiate your new contract price before you your old contract expires but don't renew until the day before your old contract expires Otherwise you will loose the outstanding days of your old contract from 22nd July until 4th August