Alex Zeller
06-01-2022, 4:12 PM
I have several of the new Bessey K-body clamps. A couple weeks ago a clip of some sort fell out of one of them. Now the clamp will work but it slides very loosely on the bar and will fall off the end unless careful. I did an on-line warranty for it and got a reply the next day. They ask for two pictures so I sent two of the same because it's self evident what the problem is. The reply was asking if it was one or two clamps that had the problem. I replided that it was just one clamp. That was two weeks ago and I haven't heard back from them. Has anyone else had this problem? I tried to get the clip back inside the clamp but didn't have any luck.
I have 8 K body clamps in two lengths but I have a project where I could use 4 more. I'm kind of leary about buying more Bessey clamps unless this just happened to be a fluke. I didn't expect a replacement to be sent overnight but it would have been nice to let me know what they are going to do. One of the reasons why I got the Revos is because of the warranty.
480040
I have 8 K body clamps in two lengths but I have a project where I could use 4 more. I'm kind of leary about buying more Bessey clamps unless this just happened to be a fluke. I didn't expect a replacement to be sent overnight but it would have been nice to let me know what they are going to do. One of the reasons why I got the Revos is because of the warranty.
480040