Daniel James
11-12-2021, 5:29 AM
Hello,
Has anyone had any experience with EzCad 2 freezing up while marking, but everyday at repeatable times? The software seems to hang and the laser will sometimes continue to burn in one spot at just past 10:30AM, usually 10:33 or 10:35. :confused:
I've tried running it on a windows 7 laptop instead of the usual win10 desktop pc but ezcad still hangs. Neither pc was connected to the internet so I'm guessing it won't be trying to update the software. I've checked the windows error logs and it shows that ezcad exe hangs but doesn't provide useful info, nor does it show any other program schedules to update at that time.
It doesn't appear to be anything like a power spike at 10:30AM either as we ran the laser marker from a puresine wave backup generator and we still got the problem.
My work colleague discovered that if we set the clock back to say 10:29, start the marking process and wait, it will freeze again between 10:30 and 10:35AM. But at any other times of the day it will run fine. Although I have heard of our laser marker operators reporting that it regularly hangs at some specific times in the evening too.
Any ideas?
Regards,
Daniel
Has anyone had any experience with EzCad 2 freezing up while marking, but everyday at repeatable times? The software seems to hang and the laser will sometimes continue to burn in one spot at just past 10:30AM, usually 10:33 or 10:35. :confused:
I've tried running it on a windows 7 laptop instead of the usual win10 desktop pc but ezcad still hangs. Neither pc was connected to the internet so I'm guessing it won't be trying to update the software. I've checked the windows error logs and it shows that ezcad exe hangs but doesn't provide useful info, nor does it show any other program schedules to update at that time.
It doesn't appear to be anything like a power spike at 10:30AM either as we ran the laser marker from a puresine wave backup generator and we still got the problem.
My work colleague discovered that if we set the clock back to say 10:29, start the marking process and wait, it will freeze again between 10:30 and 10:35AM. But at any other times of the day it will run fine. Although I have heard of our laser marker operators reporting that it regularly hangs at some specific times in the evening too.
Any ideas?
Regards,
Daniel