xenetech!

[nancy barry]

Good morning! I am not sure how many folks still have a Xenetech. The company seems to be experiencing some challenges. I say this politely:trusted employees no longer on the payroll, emails and phone calls not answered, many folks still waiting on paid in full parts and much more.

There is a FB group started by Jeanette Brewer of Engraving Concepts : Xenetech Users Group.. If you own a Xenetech, please join. We are trying to support each other as best as we can... Jeanette has posted some info about who to contact outside of the company who may be able to offer some help to those experiencing challenges.

nancy barry

[Keith Outten]

There are multiple threads here concerning serious Xenetech problems. Honestly, I can't believe they are still in business.

[Ginger Vogel]

Good morning! I am not sure how many folks still have a Xenetech. The company seems to be experiencing some challenges. I say this politely:trusted employees no longer on the payroll, emails and phone calls not answered, many folks still waiting on paid in full parts and much more.

There is a FB group started by Jeanette Brewer of Engraving Concepts : Xenetech Users Group.. If you own a Xenetech, please join. We are trying to support each other as best as we can... Jeanette has posted some info about who to contact outside of the company who may be able to offer some help to those experiencing challenges.

nancy barry



Thanks for the info on the Facebook page. Hopefully this will help with information about parts, software and if anyone will pick up the reins of this company.


Ginger

XLT 13x25 - XLE 13x25 - XLE 24x36 - GE Gift Engraver

[Bob Eszken]

Can someone explain how to get there STEP BY STEP ?
I went to Engraving Concepts Facebook and what next ?
How to find that Xenetech Users Group ?
Please Help !!
Regards,
Bob

[Jeanette Brewer]

https://www.facebook.com/groups/1563646143998648

[Bob Eszken]

Thank you Jeanette !!

[nancy barry]

these images came through today.. I think Xenetech is no longer. https://scontent-iad3-1.xx.fbcdn.net/v/t1.6435-9/243707987_10226323130968772_7257605158157290435_n. jpg?_nc_cat=111&ccb=1-5&_nc_sid=b9115d&_nc_ohc=xc-SmZcsugYAX8Pxhyz&_nc_ht=scontent-iad3-1.xx&oh=368ef167335bd180db05bd81d676d7b0&oe=617B9E99https://scontent-iad3-1.xx.fbcdn.net/v/t1.6435-9/243442721_10226323131968797_3781120064544247602_n. jpg?_nc_cat=109&ccb=1-5&_nc_sid=b9115d&_nc_ohc=N10nE2dzU90AX-7a9Zm&_nc_ht=scontent-iad3-1.xx&oh=ff10e6a97fce6468eb6b01f87f903502&oe=61791F75