Aaron Rosenthal
05-21-2021, 5:20 PM
There was a clearance sale. As an inveterate bargain hunter, I fired up the vehicle and hied myself forth.
Hmmm, a couple of high end saws, among other things. A premier dovetail saw, and a sash saw. Hmmmm. Do I need more joinery saws? Of course not. But want ....
I got other things, and picked up the dovetail saw, because everyone knows a new saw will make my dovetail cutting perfect. Right?
All sales final.
A few days later, I went back, picked up the sash saw. Hot diggidy da**.
Both saws in their original boxes, with serial numbers. Hoo Ya!
Oh: the dovetail saw is a dream, but the sash saw starts the cut, and immediately bogs down.
It's the middle of the pandemic, and my normal sharpener is far away, backlogged and afraid to have customers into the shop, so I find someone closer (who I've not used before) who says they can sharpen & set it.
After their tender ministrations, it cuts as bad as before. Money back, and off I return home. At least I had a nice motorcycle ride.
Contact the manufacturer is the Good Ol' USA.
Find out the saw was manufactured in 2013, and it was kicking around in the "system" since. Spoke to the customer service rep., yes, they can take it in and get it set up once they re-open after Covid restrictions. Watch the space.....
Two months pass. January. AHA! They are offering resharpening again, so I make arrangements. Take the saw to my local post office, send it off including all the customs documents. Send off all the permissions and job specs via email. Getting excited!
Phone call - uh, what was needed? I explained what I had written, and my suspicions about why ""their" saw won't cut. Oh, we can do part of it, but part of the manufacturing machinery is off-line. No ETA yet.
After 4 months of a few phone calls, and irregular emails back and forth, I finally get the news from Jocko that they MAY be able to do the saw in the next week.
News: they did it, but, sometime in the last 7 years someone messed up the teeth badly. They did what they always do - satisfy the customer. Sharpened and got it cutting correctly, even if not to the specs of a newly manufactured saw. I'm satisfied, and eagerly awaiting delivery (remember, we're talking USPS AND Canada Customs).
It's here! Unwrap it, take it to the shop and grab a piece of Fir. Oh, my, now THAT's a saw! Oak, even nicer to cut, smooth and no binding!
It took a long time, but it works. I think it's time to "hone" my sharpening/setting skills.
Hmmm, a couple of high end saws, among other things. A premier dovetail saw, and a sash saw. Hmmmm. Do I need more joinery saws? Of course not. But want ....
I got other things, and picked up the dovetail saw, because everyone knows a new saw will make my dovetail cutting perfect. Right?
All sales final.
A few days later, I went back, picked up the sash saw. Hot diggidy da**.
Both saws in their original boxes, with serial numbers. Hoo Ya!
Oh: the dovetail saw is a dream, but the sash saw starts the cut, and immediately bogs down.
It's the middle of the pandemic, and my normal sharpener is far away, backlogged and afraid to have customers into the shop, so I find someone closer (who I've not used before) who says they can sharpen & set it.
After their tender ministrations, it cuts as bad as before. Money back, and off I return home. At least I had a nice motorcycle ride.
Contact the manufacturer is the Good Ol' USA.
Find out the saw was manufactured in 2013, and it was kicking around in the "system" since. Spoke to the customer service rep., yes, they can take it in and get it set up once they re-open after Covid restrictions. Watch the space.....
Two months pass. January. AHA! They are offering resharpening again, so I make arrangements. Take the saw to my local post office, send it off including all the customs documents. Send off all the permissions and job specs via email. Getting excited!
Phone call - uh, what was needed? I explained what I had written, and my suspicions about why ""their" saw won't cut. Oh, we can do part of it, but part of the manufacturing machinery is off-line. No ETA yet.
After 4 months of a few phone calls, and irregular emails back and forth, I finally get the news from Jocko that they MAY be able to do the saw in the next week.
News: they did it, but, sometime in the last 7 years someone messed up the teeth badly. They did what they always do - satisfy the customer. Sharpened and got it cutting correctly, even if not to the specs of a newly manufactured saw. I'm satisfied, and eagerly awaiting delivery (remember, we're talking USPS AND Canada Customs).
It's here! Unwrap it, take it to the shop and grab a piece of Fir. Oh, my, now THAT's a saw! Oak, even nicer to cut, smooth and no binding!
It took a long time, but it works. I think it's time to "hone" my sharpening/setting skills.