Trouble-Shooting My Epilog Laser: Keeps Saying "Done" & Won't Process a Job

[Scott Memmer]

Hi, I have an Epilog entry-level 30-watt Zing laser. I've been using it all night and it was operating perfectly. Suddenly, about an hour ago, it started two different weird things.

I should explain that I use Adobe Illustrator vs. Corel Draw, but it's always worked great for me.

First thing: I cut a sheet of wood into different pieces. I ran the machine at 10% Speed, 80% Power and 500 Freq. It worked like a champ. After this I closed that file and opened a different image. Since this was a new shape, I set the machine for 100 speed and 5% power, as I print onto paper before doing the real cut. However, when I went to cut this new job, the machine kept trying to print the previous job. Try as I might, I could not get it to stop doing this.

I cleaned the cache on my computer, removing all temp files, then restarted the computer.

Now problem #2. It stopped the problem described above, but now whenever I try to do a job (I've tried several), as soon as I hit GO the machine beeps and says, "Done."

I've seen it do this before, but I've triple-checked all the settings and they all look perfect.

It's late. I'm tired. I'll check back in the morning.

Thank You,
Scott

[Steve Clarkson]

This usually happens for me when the cut line isn't a hairline......it's usually 0.5pt.

[Scott Memmer]

This usually happens for me when the cut line isn't a hairline......it's usually 0.5pt.

Steve, thanks, yes, that's what I thought. I quadruple checked that. It is set at the factory setting at .0001 at 600 DPI.

If anyone has anything I'm not thinking of, even something basic and inconsequencial that I may have overlooked, feel free to chime in; I won't be insulted. I was at the machine six hours non-stop when this started to happen, so I was pretty batty.

Thanks Again, Steve,

sm

[Bruce Volden]

Now problem #2. It stopped the problem described above, but now whenever I try to do a job (I've tried several), as soon as I hit GO the machine beeps and says, "Done."

Scott,
That has happened to me on occasion with my TT.
For me it turned out like Steve mentioned. Do you have a LCD display on you ZING--does the job show up there?
My TT has a display that shows the current file to be engraved/cut, if nothing is showing up the laser will beep (mine anyway).

Bruce

[Kev Williams]

sorry if this seems a dumb question: did you clear the memory on the machine?

[Real Mercier]

Something else to check. Do you have it set for Raster or vector? if you want to cut and have nothing to raster, it will tell it is done.
HTH

Real Mercier

[Chris DeGerolamo]

Have you double checked that the layer(s) are set to print?