Can't get rid of a notification

[Mike Henderson]

Someone left me a visitor message. I've reviewed it but I continue to get a notification (at the top of the page, next to my name).

Can you delete that notification, please. If you have to delete the visitor message that's fine. It was sent to me by mistake.

Note that this is a visitor message, and not a private message.

Mike

[Keith Outten]

Mike,

I deleted your last visitor message, let me know if the problem still exists.

[Mike Henderson]

Thanks, Keith. Yes, the notification is still there. I tried signing out and signing back in and the notification is still there. I can live with it if necessary. If I get a PM I see two notifications in the indication.

Mike

[Jim Becker]

Mike, try logging out (not just closing out). Shut down your browser. Remove the SMC cookie(s). Restart your browser, access SMC and re-login and see if the flag clears.

[Mike Henderson]

Mike, try logging out (not just closing out). Shut down your browser. Remove the SMC cookie(s). Restart your browser, access SMC and re-login and see if the flag clears.

Thanks for the suggestion, Jim. I cleared the SawMill Creek cookies (8 of them), logged out, closed my browser, started up my browser, logged in and the notification is still there.

I don't think that notification is a cookie function.

Mike

[Keith Outten]

Mike, can you identify which notification is misbehaving?
Or I can delete all of them.

[Mike Henderson]

Here's a screen shot of the notification. It started appearing when I received that last public message that you deleted. You can delete all my public messages - they're pretty old - and see if that cures the problem.

I have clicked on the notifications button for this screen shot.

Mike

442669

[Keith Outten]

I think you sent the wrong scree shot.

[Mike Henderson]

I think you sent the wrong scree shot.

No, I was just trying to show how the notification appears at the top of the screen. What would you like? I can do a screen shot of whatever you'd like.

Do you want a screen shot of the public messages page?

Mike

[This is interesting. I go to post a picture and I can open the small picture window and choose a picture but when I hit "Upload" nothing happens. Maybe my contributor status expired. I just went and contributed but the data base may not have been updated yet.]

[Larry Frank]

I have had problems deleting notifications at times. I just keep deleting it and eventually goes away.

[Mike Henderson]

Now, I have a more serious problem. I can't upload pictures. I get the small window and choose a picture to upload but when I click on "Upload" the picture is not uploaded. The dialog for uploading disappears - not the small picture window, the dialog that we use to upload a new picture.

Mike

[Keith Outten]

Sorry, my brain must have been asleep so I missed the reference to the drop down menu.

I deleted all of your visitor messages. Let me know if the notification is gone then we can discuss you upload issue. I did check your account and it was due to expire on November 11-23-20 it is now good through 11-23 21. All of your user permissions that I can see are fine.

[Mike Henderson]

Thanks, Keith. That took care of the notification issue.

The problem I'm having with not being able to upload pictures seems to be a Chrome problem. I switched to Microsoft Edge and can upload pictures.

I'll try to find out what's going on with Chrome but I can get by with using Edge when I want to upload.

Thanks for working with me on this.

Mike