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View Full Version : Shout out to Epilog customer service.



Nick Andraka
04-16-2019, 12:39 PM
Called Epilog about parts and service docs for my 18 year old, new to me Radius engraver.
They have sent every service doc I needed.
And charged me only $8 for the air assist nozzle, free shipping.

This is all for an 18 year old machine I did not buy from them.
They have been a tremendous help for a customer that has spent a total of $8 with them.
I know where I am going when I decide to get a new machine.

Nick

Allan Rabanales
04-19-2019, 3:49 PM
I have a 9 yo zing 40w that runs 10 hr a day 5.5 days a week. I bought the machine second hand 4 years ago. Whenever I needed help, their Tech support has never failed. They are great.

chris szlachetka
04-27-2019, 2:40 PM
Can't agree more! They always do a fantastic job making sure you're up & running.