Felder Group USA Support

[Tim Derr]

Let's talk.


Good Day Creek!

I wanted to reach out to you all and let you know that I will be taking over on the forums for Felder Group. My name is Tim Derr and if you ever need anything, please do not hesitate to post on this thread or reach out to me personally through my page. I will be more than happy to help you out with what you need.

**PLEASE NOTE THERE WILL BE NO PRICING INFO DISCUSSED THRU THIS PAGE BUT I WOULD BE MORE THAN HAPPY TO CONNECT YOU TO YOUR RESPECTIVE AREA REPRESENTATIVES**

Our PM box on the Saw Mill Creek site is open for all inquiries. Please feel free to use (not abuse) us as a reliable source. We look forward to hearing from you guys, All the best!


Tim Derr
Client Services
(https://www.felder-group.com/us-us)

[Ben Rivel]

Thank you Tim for making yourself available!

[Dan T Jones]

Tim, let me break the ice, I've been curious about putting a new jointer fence on my C3-41. It is a 2000 model year but uses the current rail. I have the triangular fence now.

I know this may be a long shot but I wanted to check since I recently was able to prchase an outrigger table from Felder and it bolted right on without any issues.

Dan

[Rod Sheridan]

Welcome to the forum Tim.............Rod.

[Bill Dindner]

Welcome, and thanks for the help with my A3-31 purchase

[Tim Derr]

Sending you a message now Dan.

[Jay Runde]

Tim,
Where to I get electronic user and service manuals for my KF-700SP? I asked my sales person, but she didn't respond.

Jay

[Ben Rivel]

Tim,
Where to I get electronic user and service manuals for my KF-700SP? I asked my sales person, but she didn't respond.

Jay
Id love the same for the N4400 and A3-31 too. Apparently they used to be posted on the old FOG, but I couldnt find them there.

[ChrisA Edwards]

Placed a small order for a table extension last week. I can see my order, on your system, it states the item is in stock and will ship in 1-2 business days.

As of yet, I've have no contact from Felder, just trying all means possible......

[Tim Derr]

Hey Ben,

Give me a call.
866-792-5288 ext 225

I can get you all this stuff.

[Tim Derr]

Placed a small order for a table extension last week. I can see my order, on your system, it states the item is in stock and will ship in 1-2 business days.

As of yet, I've have no contact from Felder, just trying all means possible......

Hey Chris, if you could, give me a call as well.
866-792-5288 ext 225

[ChrisA Edwards]

Thanks Tim.

[ChrisA Edwards]

Tim, not sure how much you read the other threads here, but if you do, you'll see I've pretty active on a few threads about Shapers.

I've been reviewing the Hammer F3.

This unit seems to ring all the bells, the website states it runs in forward and reverse, but I've been reading the reverse feature is no longer supported in the 230V/1Phase unit which is the configuration I would want.

I'm probably a couple of months away from purchase, what is the lead time on getting these machines?

Would it be possible to get a quote with full specifications to my email caedwards874 at gmail.com

Thanks

[Mo Ghotbi]

Thanks Tim. As the owner of a K3 Winner and A3-31, I am sure I will have plenty of questions for you.

[Girard Ibanez]

Tim, I recently put a down on a A3-31.

Question:

1) DRO preference imperial or metric, pros and cons. I normally use the Imperial system but conversion from one unit to another is a non issue.

2) What are the mobility kit wheel diameter size? My garage has a wide groove aka expansion joint in the concrete flooring. Will the mobility wheels easily roll over this groove without hassel.

2) Extension tables ... As a hobbyist, what size and where should I add the extension table (infeed / out feed). Not sure what size to purchase.

[Rod Sheridan]

Tim, I recently put a down on a A3-31.

Question:

1) DRO preference imperial or metric, pros and cons. I normally use the Imperial system but conversion from one unit to another is a non issue.

2) What are the mobility kit wheel diameter size? My garage has a wide groove aka expansion joint in the concrete flooring. Will the mobility wheels easily roll over this groove without hassel.

2) Extension tables ... As a hobbyist, what size and where should I add the extension table (infeed / out feed). Not sure what size to purchase.

Hi, I'm not from Felder USA, I'm from Felder Canada.

As I indicated in your other thread, go metric.

As for table extensions on the A3, I use the part number 500-101 for planer out feed simply to keep short pieces from falling on the floor. This is the 150mm wide X 400mm long extension. You cannot mount a planer in feed extension.

I also have another 500-101 so I can add to the jointer in feed and out feed, and I have a 500-129 which is 800mm long, I mostly use that on the shaper, especially when doing insertion moulding.

Regards, Rod.

[Tim Derr]

Tim, I recently put a down on a A3-31.

Question:

1) DRO preference imperial or metric, pros and cons. I normally use the Imperial system but conversion from one unit to another is a non issue.

2) What are the mobility kit wheel diameter size? My garage has a wide groove aka expansion joint in the concrete flooring. Will the mobility wheels easily roll over this groove without hassel.

2) Extension tables ... As a hobbyist, what size and where should I add the extension table (infeed / out feed). Not sure what size to purchase.

Good Morning Girard,

When it comes to the imperial vs metric I tell all my clients that it is really what they are more comfortable with. If you're comfortable with metric, I would recommend going with metric.
As for the mobility kit and the wheels, depending on how big that gap is the wheels could fall down into the gap. If you do not want to go with our mobility kit, I would recommend the portamate3500. The wheels are 80mm in diameter so you're at 3.14 inches.
When it comes to the extension tables, it depends on what size wood you're working with.
You will need 2 500-102 mounting brackets and then you can go with 500-101 which is your 16" extension table or the 32" extension table with leg support. There is an infeed table that you can use and that item is 503-156. This is the round bar extension table that works with the steel bar. It is also 32" with leg support.

All the best

[Tim Derr]

Tim, I recently put a down on a A3-31.

Question:

1) DRO preference imperial or metric, pros and cons. I normally use the Imperial system but conversion from one unit to another is a non issue.

2) What are the mobility kit wheel diameter size? My garage has a wide groove aka expansion joint in the concrete flooring. Will the mobility wheels easily roll over this groove without hassel.

2) Extension tables ... As a hobbyist, what size and where should I add the extension table (infeed / out feed). Not sure what size to purchase.

Hey Girard,

Ignore the part of my last message where I said that you can use 503-156. I've been working with the bigger Jointer/planers a lot lately and had the infeed side confused.

All the best
Feel free to give us a call if you have more questions.

[Girard Ibanez]

Hey Girard,

Ignore the part of my last message where I said that you can use 503-156. I've been working with the bigger Jointer/planers a lot lately and had the infeed side confused.

All the best
Feel free to give us a call if you have more questions.

No problem Tim, I was confused myself after seeing the part. I was able to clarify via phone call.

Thanks again.

[Tim Derr]

Hey Chris,

Just saw this message.
I apologize for not getting back to you on this.
I'm glad to see David Brooks was able to help you on this investment.
Let me know if you need anything else - if you can't reach David you can reach me at t.derr@felder-group.com

[Girard Ibanez]

Not a problem ... I was able to make a trip to LA and see the machine and accessories first hand.

I thinking of cancelling the wheel attachment and going an alternate route.

Any suggestions on what after market wheels I can use that will move in ALL directions (swivel) and carry the weight of the J/P?

Also, wheels need to roll over concrete expansion joints. I'm not talking about expansion joints that are cut using a diamond cutting wheel after the concrete slab cures.

Expansion joints that are troweled into the cement a couple of hours after the concrete slab is poured. Similar to 2 squares with the edges rounded and both edge are running parallel/side by side forming a large valley in the middle of the joint.

This is the kind of groove I have to roll the J/P over in my garage.

[David Less]

Hi Tim,

I'm looking at an AD941, but the deal breaker for me would be if I can't remove the top to get it into my basement shop. Not sure why it's looked down upon here as compared to an MM which uses four bolts. Can you put me in touch with someone that could help me understand why it's not recommended?

David

[Tim Derr]

Hey David, thanks for reaching out.
Let me see if I can find an answer for you over on our end and I will send you an email.

[Matthew Springer]

Hey Tim,
Any chance we could get some pictures of the new C3-41 (especially in the 79" model)? I'd be curious especially to see the slider/saw portion as it looks like the saw footprint is a bit different than the existing K3 winner.

[Tim Derr]

Hey Matt,
First time for me checking the forums since I've been back from my vacation; I have a guy that I can try and get pictures from.

[Tim Derr]

Hey Matt,
One picture attached for you.
I have more coming. Feel free to reach out to me at t.derr@felder-group.com410288

[Dan Friedrichs]

Tim, the table saw fence rail arrangement is interesting...
That fence (with the cam-action lever) - I think I have the same one, and it doesn't "drop" onto the rail (it has to be slid on over the end). So, how'd you get it on there? :)

[Tim Derr]

Hey Dan, been meaning to get back to you on this. Past couple months have been crazy with AWFS show prep and getting back to the grind here in the office after coming back from Vegas.
The fence drops onto the rail and tightens into place. I spoke to my client about it and he said it drops right into its place.

[Dan Friedrichs]

Huh. Interesting. The one I have looks identical, but it definitely won't drop onto the rail, which honestly, is a bit of a frustration.

[Randy Eaton]

Tim,
I just took delivery of a Hammer A3-31 and have completed the setup. I have noticed the fence does not run parallel to the jointer bed. I have adjusted the middle and end knobs and I have noticed when I tighten the end knob it pulls the fence out of alignment. Do you have any adjustment advice for me? The fence also marks up the bed top when it is moved across the bed. Is this normal. I am really excited about my A3. Thanks in advance for your help
Randy

[Tim Derr]

Hey Randy,

Believe I found your file. I'm going to send you an email and put in a service ticket for you.

All the best

[Jeff Monson]

Hi Tim, Does Felder offer a silent power cutting head that will fit in my AD741? Its a green/gray model with digi drive.

[Tim Derr]

Hey Jeff,

As of right now we do not have a retrofit Silent Power Cutterblock.
Give me a call though if you'd like - I don't know what your thought are on it, but we do have a trade-in program that could lead to a machine with one.
866-792-5288 ext 225

[Steve Wurster]

I posted this in the main forum as well. I have not yet called support; I was hoping to get an answer from here before going that route.

My Hammer A3 31 just started making this clicking noise when running; see video at link HERE (https://www.dropbox.com/s/9g6xc23xdezvpnd/A3%20Noise.mov?dl=0). It happens in both jointer and planer mode, so it's not related to the planer rollers. The belt seems to have the right amount of tension, and if I turn the belt by hand then I can hear some clicking coming from either the motor or the pulley (not sure which). Otherwise the unit seems to work perfectly fine, and I'm still able to joint and plane pieces without problem.

Is my motor going bad? This thing is only about 3 years old, and I'm a hobbyist that doesn't put in all that much time in the shop. One would hope the motor isn't dying already. Any ideas?

Thanks!

[Mark e Kessler]

Hi Tim, Does Felder offer a silent power cutting head that will fit in my AD741? Its a green/gray model with digi drive.

Check Hermance. http://helixhead.com/

[Dan Friedrichs]

Hey Dan, been meaning to get back to you on this. Past couple months have been crazy with AWFS show prep and getting back to the grind here in the office after coming back from Vegas.
The fence drops onto the rail and tightens into place. I spoke to my client about it and he said it drops right into its place.

Tim,

This fence issue is really bugging me, and I wonder if you could investigate it a little. I believe I have the same fence as you show in the picture in post #26 (your item #501-135), and the profile of the fence rail looks to match mine, as well. Yet, the rail is slightly too wide for the fence to "drop" onto it, even with the cam in the fully-up position.

To use the fence, I have to slide it on from the end. But the jointer guard is in the way for that, so I have to fold it out of the way, first. Alternatively, I could loosen the fence face and pull it "back", but the cam lever has to be held up with one hand, while the other hand supports the fence, etc - it turns into a stupidly complicated endeavor that could be avoided if the fence just dropped onto the rail (as you say it's supposed to).

Is it possible my cam lever was mis-aligned upon install or something?

419861

419862

[Tim Derr]

Hey Dan,

Can you send me a photo of the fence like the 2nd photo but shooting upward from the floor?

All the best

[Dan Friedrichs]

Hi Tim,

Emailed you some pics. Let me know if you don't get them.

Thanks

[Rod Sheridan]

https://sawmillcreek.org/showthread.php?278958-Rant-do-all-dust-collectors-just-*

Hi Tim, this person could use some help.............Regards, Rod

[Frederick Skelly]

https://sawmillcreek.org/showthread.php?278958-Rant-do-all-dust-collectors-just-*

Hi Tim, this person could use some help.............Regards, Rod

I was thinking about doing the exact same thing Rod. Well played Sir!

[Tim Derr]

Thanks Rod!

[Dan Friedrichs]

FYI if anyone stumbles on my post #36 (https://sawmillcreek.org/showthread.php?269492-Felder-Group-USA-Support&p=2967087#post2967087) above and has the same problem...

I finally spoke to someone in service at Felder who suggested the problem was related to inability of their extrusion vendors to keep the spec'd tolerances of the fence extrusion and the fence rail extrusion. I'm not sure I understand that, as the fence fits over the rail extrusion perfectly. In any case, yes, the fence is supposed to be able to "drop" down onto the rail, and yes the cam is somehow incorrect. It was suggested I fix this by grinding down the cam until it fits. :mad:

[Adel Heiba]

Hi Tim,

i have had the Hammer A3 31 with helical cutter head for about a decade. Recently, I have noticed some snipe. Is there any advice or video on how this is to be eliminated?

Also, I am curious about the function and use of the single hand clamping lever. For some reason it seems to make no difference to the raising of the planer bed irrespective of the position of the clamp. Please explain its operation and its effect.

regards

Adel Heiba, Orange County

[Matthew Hills]

Adel,
Are you getting snipe when planing or jointing? Is the snipe on the leading edge of the workpiece or on the trailing edge?

jointer snipe is usually caused by the height of the outfeed table relative to the cutting plane.

Planer snipe on the J/P can be caused by rollers. See this previous thread:
https://sawmillcreek.org/showthread.php?271424-Hammer-A3-31-Help-me-eliminate-snipe

Out of curiosity, do the current owner manuals include instructions for adjusting for snipe?

Matt

[Adel Heiba]

Hi Matthew,

The snipe is while planing.

I have not seen instructions in the manual — just curious if there are formal instructions online.

The other concern that I have is the operation of the clamping lever. What exactly does it do and how does it effect the lifting and lowering of the plane bed. For years I have gotten by without using it. Just curious.

regards

Adel Heiba

[ChrisA Edwards]

On my A3-31, if I don't tighten the clamping handle on the planer table, while planing, I will get snipe.

Other than that, I make shallow planing passes and use the short extension table on the outfeed side.

[Matthew Hills]

My old manual has some basic information about adjusting for snipe -- in the "Faults" chapter under "adjusting the transport rollers"

Adel, you should be able to turn the table clamp to lock the table in place. (when locked, you won't be able to raise/lower the table; it may take several turns of the clamp handle to fully lock)

I usually lock the table clamp, but am not sure of impact if left loose -- whether the table might gradually shift with use or if it is a stability issue that might result in snipe.

Matt

[Erik Loza]

Regarding the "table locking lever", I have always thought of it as just for giving extra security against accidentally changing the thickness setting when planing large/heavy pieces. Italian machines are the same way. It doesn't physically lock the table, just for extra insurance. Like the E-brake in an automobile. You can still drive with it engaged. I agree that the factory documentation could be clearer on this point.

Erik