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View Full Version : Update on Woodworker's Source - Positive Outcome



Jery Madigan
10-17-2018, 9:40 PM
I started a post a couple of weeks ago about a shipment of poor quality wood and lack of follow-up from Woodworker's Source. I am happy to report that today I received a replacement shipment today and it very good wood. Four of the six boards are about perfect and the two others are good.

The other thread got closed, so I started this to update the situation.

They indicated that they had email system issues for about a week.

Frederick Skelly
10-17-2018, 9:44 PM
Thanks for this follow-up posting Jery. It really helps to hear the final outcomes!
Fred

David Eisenhauer
10-18-2018, 11:51 AM
Glad it worked out for you Jery. Sounds like a good outfit to do business with.

Lisa Starr
10-18-2018, 3:38 PM
Good to hear. I'll remove the note in my file saying to be "wary" of ordering from them.

Ken Fitzgerald
10-18-2018, 3:40 PM
Thanks for the update! It's important to recognize businesses that try to make good of a bad situation.

John K Jordan
10-18-2018, 6:36 PM
Good to hear it!