Still No Subscriptions

[Don Emmerling]

I have complained before about this and all I ever get is that we are looking into it. That was 6 or more weeks ago. One more week of it and I will stop being a contributor.
Regards,
Don

[Lee Schierer]

I can't say for sure, but it probably will not happen while this software is in use. That is one of the reasons why we are changing software. Aaron is working on getting the new software set up.

[Keith Outten]

Don,

Aaron found and corrected the email problem a few days ago. If you still have an issue send Aaron Koehl a detailed Private Message but I have to warn you he is busy programing a new menu system for our software conversion that is a number one priority right now so his response time will probably be slow.

[Jim Becker]

Echoing Lee's comments, the time, effort and money right now is being spent on replacing this vBulletin software with Xenforo completely, which will not only "solve" a lot of the little things that have been breaking lately, but also add new features and native mobile support. I hope that you'll consider that fact relative to your contributor status. There is no "paid" staff here and the contributions go directly into the actual cost of running this site.

Jim
Forum Moderator

[Bruce Page]

There is no "paid" staff here and the contributions go directly into the actual cost of running this site.

Jim
Forum Moderator

There is no paycheck but that corporate jet and that cabin in The Hamptons sure is nice.:)

The new software package will solve a lot of the problems that have crept into vBulletin.

[John K Jordan]

Maybe in the meantime you could use the Forum/Quick Links/Subscribed Threads to access. I decided to not get emails since I get too many already.

JKJ

[Aaron Koehl]

Hi Don,

We will get to the bottom of this, one way or another!
I just sent you a test message from our server-- please let me know in this thread if you receive it.

I looked through our logs and see where our email server has sent you a few messages over the last 8 weeks, and I don't have any bounced messages from your mail server. I do see that you are subscribed to 3 threads that have been updated since June 1, so in the best case, the server has sent you three notifications. I also see that you have daily digests turned on for a few of the forums.

I tested the instant email notification in the test thread in this forum and it seems to be working. Please subscribe to this thread (here (http://www.sawmillcreek.org/showthread.php?256476-Test)) and we will continue to test until the issue is narrowed down.

Thanks!

[Aaron Koehl]

Don,

Update:
https://www.vbulletin.com/forum/forum/vbulletin-4/vbulletin-4-questions-problems-and-troubleshooting/4372688-email-notification-to-subscribed-forum-sections-not-working

This is a regression bug introduced by vBulletin between version 4.2.4 and 4.2.5, and it is unfortunate. The developers have acknowledged the problem but are refusing to continue work on 4.x, and in our testing, version 5 has too many problems/bugs in our test instance for us to bring it live. I will have to do some testing to put a workaround in place, hopefully in the next day or two.

[Aaron Koehl]

Don,

Update:
https://www.vbulletin.com/forum/forum/vbulletin-4/vbulletin-4-questions-problems-and-troubleshooting/4372688-email-notification-to-subscribed-forum-sections-not-working

This is a regression bug introduced by vBulletin between version 4.2.4 and 4.2.5, and it is unfortunate. The developers have acknowledged the problem but are refusing to continue work on 4.x, and in our testing, version 5 has too many problems/bugs in our test instance for us to bring it live. I will have to do some testing to put a workaround in place, hopefully in the next day or two.


UPDATE: A workaround is now in place. Hopefully, you all will start to receive subscription notifications again.