JB Lynn
05-15-2017, 2:03 PM
Hello,
Will keep this short as possible! We've been using a Gravograph LS800 40 watt machine since 2010. Machine is on a serial connection (USB not an option) and we use CadLink Engravelab 9 on a Windows 10 system. Beginning about 5 months ago the file transfer of anything other than text or vector is painfully slow. We can send raster job of say 3 MB and the transfer time (before I can start the engraving) might be 15 minutes! This used to be a 2-3 minute process. I have the correct serial port settings, what else might we verify? Have contacted Gravograph and although well meaning, they don't have a solution other than to say to use a different cable :confused:
Thanks in advance,
JB Lynn
Will keep this short as possible! We've been using a Gravograph LS800 40 watt machine since 2010. Machine is on a serial connection (USB not an option) and we use CadLink Engravelab 9 on a Windows 10 system. Beginning about 5 months ago the file transfer of anything other than text or vector is painfully slow. We can send raster job of say 3 MB and the transfer time (before I can start the engraving) might be 15 minutes! This used to be a 2-3 minute process. I have the correct serial port settings, what else might we verify? Have contacted Gravograph and although well meaning, they don't have a solution other than to say to use a different cable :confused:
Thanks in advance,
JB Lynn