Kev Williams
12-06-2016, 2:30 PM
Started 2 days ago again, on customer parts, not good.
This at least in my own SS. The top half was done first, the "N"A started off bad, everything aftwards was as it should be.
The bottom was just a test, I shut it down before it got done with one pass, lots of screwups--
348978
results of some testing, there's lots more of these--
348979
348980
This one I made a video of it as it did it. https://youtu.be/kGgJNXxKILc
The machine does nothing out of the ordinary other than engraving things wrong, or in the wrong place.
Usually the errors happen at the beginning, then continues correctly. This shows the whole first pass was in the wrong place...
348982
This is the end of a fork. The second engraving above is my doing, as I put the fork back in place, but missed.
The lower USM"C" was the original, and the "C" was the start of the job...
348981
And here's a pic of 2 knives, note "STATES" is screwed up on the upper one.
This happened mid-stream, about 1/3 into the entire engraving.
So, it's not just confined to the beginning of the engraving...
348984
This morning I tore into the machine, checked every screwed wire connection, all were good,
pulled and replaced every plug, all seemed okay to start with, checked every external plug, all's well.
Had all green lights. And I even bypassed the machine's internal USB cable and connected mine direct...
348986
This is one of several failed tests after all the above...
348983
=============
I've pretty much done all I can do. Waiting to hear back from Triumph, they're in the middle of prepping for a big China trade show at the moment...
I'm a bit spooked because when I contacted Triumph about this the first time, they were clueless as they've never seen one of these machines act like this. I can't find anyone else who has either (although I haven't looked all THAT hard yet! ;) )
There's only 2 moving parts in these things, the mirrors. If only one mirror was messing up then this would be easy, but the mirrors are working just fine, they're both doing exactly what they're instructed to do. But the instructions are wrong! Something is getting lost in translation between the computer and the mirrors.
The ONLY thing I haven't done in this equation is to try a whole different computer. I have my old garage win7 sitting next to me, guess it's next on my to-try list.
So here I sit with a weeks worth of work for the fiber, and it doesn't want to play.
This is EXACTLY why I have at least TWO of everything around here ('cept wives), so I'm not dead if something breaks. I'm not used to this.
I told the wife when I got this thing I should just get a 20 watter too, for good measure. Shoulda listened to myself...
If anyone has any ideas on something else to try, I'd love to hear 'em! :)
This at least in my own SS. The top half was done first, the "N"A started off bad, everything aftwards was as it should be.
The bottom was just a test, I shut it down before it got done with one pass, lots of screwups--
348978
results of some testing, there's lots more of these--
348979
348980
This one I made a video of it as it did it. https://youtu.be/kGgJNXxKILc
The machine does nothing out of the ordinary other than engraving things wrong, or in the wrong place.
Usually the errors happen at the beginning, then continues correctly. This shows the whole first pass was in the wrong place...
348982
This is the end of a fork. The second engraving above is my doing, as I put the fork back in place, but missed.
The lower USM"C" was the original, and the "C" was the start of the job...
348981
And here's a pic of 2 knives, note "STATES" is screwed up on the upper one.
This happened mid-stream, about 1/3 into the entire engraving.
So, it's not just confined to the beginning of the engraving...
348984
This morning I tore into the machine, checked every screwed wire connection, all were good,
pulled and replaced every plug, all seemed okay to start with, checked every external plug, all's well.
Had all green lights. And I even bypassed the machine's internal USB cable and connected mine direct...
348986
This is one of several failed tests after all the above...
348983
=============
I've pretty much done all I can do. Waiting to hear back from Triumph, they're in the middle of prepping for a big China trade show at the moment...
I'm a bit spooked because when I contacted Triumph about this the first time, they were clueless as they've never seen one of these machines act like this. I can't find anyone else who has either (although I haven't looked all THAT hard yet! ;) )
There's only 2 moving parts in these things, the mirrors. If only one mirror was messing up then this would be easy, but the mirrors are working just fine, they're both doing exactly what they're instructed to do. But the instructions are wrong! Something is getting lost in translation between the computer and the mirrors.
The ONLY thing I haven't done in this equation is to try a whole different computer. I have my old garage win7 sitting next to me, guess it's next on my to-try list.
So here I sit with a weeks worth of work for the fiber, and it doesn't want to play.
This is EXACTLY why I have at least TWO of everything around here ('cept wives), so I'm not dead if something breaks. I'm not used to this.
I told the wife when I got this thing I should just get a 20 watter too, for good measure. Shoulda listened to myself...
If anyone has any ideas on something else to try, I'd love to hear 'em! :)