Kev Williams
11-08-2016, 3:29 PM
Last night around 10pm I try to send email, it won't send. Try to email myself from my gmail address, it bounces.
Same this morning. A whois check shows my domain is in "Client Hold".
The problem: they ran my card a month ago to renew. The card they ran was hacked about a year and a half ago, and replaced. Last renew was 2 years ago.
While I get a "website stats" report email at least once a week, I got zilch from them about my card being declined. No mail, no phone call, no nothing.
As of last night it was removed from the DNS database and put in "redemption period". To reinstate it cost me an extra $160 ... :mad:
That was nearly 4 hours ago, I'm still dead in the water. No email, website, nothing...
Same this morning. A whois check shows my domain is in "Client Hold".
The problem: they ran my card a month ago to renew. The card they ran was hacked about a year and a half ago, and replaced. Last renew was 2 years ago.
While I get a "website stats" report email at least once a week, I got zilch from them about my card being declined. No mail, no phone call, no nothing.
As of last night it was removed from the DNS database and put in "redemption period". To reinstate it cost me an extra $160 ... :mad:
That was nearly 4 hours ago, I'm still dead in the water. No email, website, nothing...