I received my new Laguna LT14 SUV bandsaw but...

[Mike Nguyen]

Hi All,
I received a new Laguna LT14 SUV bandsaw today via UPS Freight. The pallet that the saw sat on was very flimsy and all the 4 bolts that bolted the saw to the pallet all bent up and came lose. However, there is no visible damage to the saw so I accepted and have the driver note it on the paper. Upon installing the saw, I found that the motor was damage. One of the cover was messed up. It probably still works but I file a claim to Amazon anyway. One of the "damage" that I am not sure about is the upper part of the saw that cave in like the picture I am attaching. Maybe it's just the design that lock the cover of the upper wheel. Can someone with this same saw tell me if it's damage?
TIA
Mike

[Rick Fisher]

As that is a pretty standard design for a bandsaw, and mine is straight as an arrow in that place, I would say that got bent .. Too bad ..

[Mike Cutler]

Mike

Yes, that would be technically "damage". It looks to be minor from the photo, and could easily be straightened, as long as it is not interfering with raising the blade guide and guard mechanism.
I personally would just coldset it back into place, and enjoy the saw.

BTW. Congrat's on your new bandsaw.:cool:

[Myk Rian]

Mike

Yes, that would be technically "damage". It looks to be minor from the photo, and could easily be straightened, as long as it is not interfering with raising the blade guide and guard mechanism.
I personally would just coldset it back into place, and enjoy the saw.

BTW. Congrat's on your new bandsaw.:cool:

^^^this^^^
Straighten it, and use the saw. Not a big deal.

[Larry Frank]

When I plunk down my hard earned cash for a tool, I want it right. I do not want to look at it forever and know that it was damaged.

Unfortunately, shipping big tools is subject to all to frequent damage. Some will be fine and others with some degree of damage. I bought most of my tools from a tool store to make certain that they were not damaged and I did not have to deal with issues like this. Did it cost a little more...yes but it was worth it for me.

[Curt Harms]

How is the tracking of the upper blade guide as it's raised and lowered? Is the back where the blade guide mechanism attaches straight? That would be my concern.

[John Lanciani]

My bet is that it fell over in transit. I would be doing everything I could to get it replaced. Not worth fighting with it forever.

[Mike Heidrick]

If it is no functional issue, and the defect is aceptable to you to look at forever, Amazon has paid me 30% and more to keep an item that is a pain to replace. Ymmv.

Better check those trunnions close though.

[Mike Nguyen]

The back seems to be straight. I can lower and raise the guide fine. I bought it from Woodcraft through Amazon and live about 6 miles from Laguna Tools. I have to wait until Monday to hear from Woodcraft to see what they will do.

[David Eisan]

I have sold a number of these saws and I have seen the exact same damage before. It smacked the side of the truck, or the side of the truck smacked it. File a claim, get a new unbent one.

[Matthew Hills]

Does the bend affect how straight the guides raise and lower? (i.e., would you need to adjust the guide spacing to the blade as you raise/lower the guides?)

thanks
Matt

[Mike Nguyen]

Does the bend affect how straight the guides raise and lower? (i.e., would you need to adjust the guide spacing to the blade as you raise/lower the guides?)

thanks
Matt

I think it does somewhat because it squeaks when I raise the guides up. Woodcraft is replacing the saw and the new one arrives tomorrow. We'll see if the new one is Ok.

[Cary Falk]

I think this saw was knocked over and should go back. If this saw was green and had 1/3 of the damage yours has, the crowd would have called for the CEO's head by now. I don't know why they want you to fix this one.

[Peter Quinn]

It's kind of like a boxer with a black eye. The eye you can see, but how hard was the hit that created the damage, has it done any internal structural damage, how are you supposed to tell? I don't want your next post to be " Laguna 14 won't track during resaw...". I'd have it sent back, try again, go pick one up if that's optional.

[Bill Adamsen]

Perfect example of how equipment purchases are "not like buying shoes from Zappos." Dealing with a return of this nature is no fun! And one has to wonder what the vendor(s) will do with this thing when they get it back? If the shipping prep was so poorly engineered that the bolts gave ... I'd have limited confidence the next unit would arrive any better. Larger bandsaws either need to be heavily thru-bolted to strong pallets (that's what I've done) or Erik Loza once had a write-up on placing them on their backs and boxing for shipping. The amount of force required to use just rigging chains and belts to strap a unit upright is likely to damage doors certainly, possibly frame. Even the smaller LT14SUV would likely need a trailer or pickup and some creative blocking.

[Pat Barry]

I hope you documented the shipping condition very well with pictures. Those along with thee documentation of these additional issues is critical. If you have a picture of the shipping condition it would be good to see. Was the saw just sitting on the pallet without any protection? Someone noted that it fell over - I doubt that but I don't doubt that it may have been hit by something while it wobbled around in the truck. Did the machine have any shipping indicators with it? Often times there will be indicators used to identify high shipping shock forces.

[Marty Rose]

I agree with Mr. Quinn, I spent three LONG days on the telephone with Laguna. My 14-Twelve,would not track resawing. Way way off. I drove nearly 300 miles to pick it up,did not want to have any issues with shipping. I am sure you live nearrer than 300 miles to your Woodcraft. Take it back,have a new one shipped to the store.Check it out at the store. Many,Many,Many Photos,later it was determined that, The"Blade Stock Was Bad", "Not operator errior". Sent me Three new blades,all is well. You spent good money on that saw. Every time you turn it on you'll see where it was "Fixed"