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View Full Version : Trotec Speedy 300 (80w) or Epilog Fusion (32x20 - 75w)



Matt Root
06-29-2014, 1:41 AM
Decisions, Decisions.

Howdy Sawmill Creek Community,

I'm about a month away from putting the deposit down on a C02 Laser and I've decided that I'm going to be choosing between the Speedy 300 (80w) or the Epilog Fusion (32x20 75w Model). I don't care to bother with a Chinese laser system. Sure there is value in them and they serve their purpose but it's not for me. There are other laser systems that I could explore but I simply just chose not to. It's a pretty tough call between Trotec and Epilog. I keep going back and forth and I'm stuck. Each have their advantages. I have been scouring the forums for months now and one thing I often see is (what will you be using the laser for) so, I will be mostly be working with leather, acrylic, wood, etc. I have been trained on an epilog helix 60 w (my brothers) and I've come to love Epilog. I am aware there will be a learning curve with trotec.

Trotec VS Epilog



140 ips (Raster time is blazing fast) vs Epilog 100 ips? (I believe...)
1000 dpi vs. 1200 dpi (but how often would you run something at 1200 dpi honestly?)
29x17 work area (kind of awkward) vs. 32x20 (just sounds nice doesn't it?)
Option to upgrade a second laser source with a fiber laser (additional $30,000 roughly, depending on wattage of course) vs. No Option
New Ceramic Core vs. Not Ceramic
7.9 Z depth vs. compared to 14.25 Z depth on Epilog Fusion
Sealed vs. not sealed (less cleaning?)
No lighting vs. new Epilog Fusion double sided lighting
one air vent vs. Epilog's double venting system (front and back)
Proven job control on the trotec vs. Epilog's more recent job control which has only been around for 2 years or so
Medical grade air compressor built into the machine vs. epilog must be outside the laser (Quieter inside?)
No USB/wifi/ethernet/mac driver compatibility vs. yes to all 3 on the epilog (worth mentioning I have a couple MAC computers)


There are so many things to touch upon but as an initial opener I figure this could be enough to get the conversation started. What are your thoughts? CC: Scott Shepard I know if you had to buy another laser tmw it would be a trotec hands down, what do you think good sir?
Assume you could get both of these machines with (vector grid, blower, vacuum table, air assist/compressor/ rotary) for 30k each. I know people don't tend to talk specific numbers on the forum and I get that, but honestly thats what it boils down to is 30K either way I lean.

Mark Ward
06-29-2014, 3:38 AM
Have you been and seen both machines up close and working?
We went to see a Trotec Speedy 300 and an Epilog working and for us the Trotec just seemed a far greater piece of kit. It all just felt better made and the Trotec guys just told us about all the stuff the Trotec could do, where as the Epilog guy was trying to say negative things abotu Trotec rather that saying how good the Epilog was.

We ended up with the Trotec Speedy 300 80W and think it's brilliant!

I think (I could be wrong) that it's widely thought that Trotec are better so if you have a Trotec & an Epilog at the very same price point for the same sort of spec machine I can't see any reason not to buy the Trotec (unless you are in need to the z axis going much further down?).

Steve Morris
06-29-2014, 6:30 AM
Just a small correction, my speedy 300 has lighting in the work cabinet as standard.

Certainly as a UK buyer I felt the Trotec support was far better and must agree with Mark about Epilog guy knocking Trotec.

Dan Hintz
06-29-2014, 8:27 AM
My comments in red...


Trotec VS Epilog



140 ips (Raster time is blazing fast) vs Epilog 100 ips? (I believe...)
If you do raster engraving (images), this difference is HUGE!
1000 dpi vs. 1200 dpi (but how often would you run something at 1200 dpi honestly?)
If you want deeper engraving, higher DPI can often help... but then again, you can slow the machine down a bit to get the same effect. Unless the vast majority of your work is deep engraving, I would let the extra 200dpi be a big deal (and it's not like the typical lens you'll work with is capable of that resolution anyway).
29x17 work area (kind of awkward) vs. 32x20 (just sounds nice doesn't it?)
Meh... a slightly larger work area is nice, and I would lean slightly towards the Epi if it came only to that point... but how often do you expect on jobs that big showing up?
Option to upgrade a second laser source with a fiber laser (additional $30,000 roughly, depending on wattage of course) vs. No Option
I considered this early on and determined it to be "no cause for concern" (for me, at least). When it comes to the point of needing a fiber machine, you will likely want the benefit of two separate systems. I would only suggest a combo if you are REALLY tight on space (which I am, though I'll forego some free room for two separate machines), or you do not expect to keep the machine busy with one type of product or another (CO2 versus fiber products). Plus, there are some downsides to fiber processing with a flatbed compared to a galvo, such as speed.
New Ceramic Core vs. Not Ceramic
The ceramic core sounds great, if we are to believe the literature. They haven't been out long enough to provide real-world evidence of their benefits to the average user, but with a cost difference that's minimal, I'd say it's cheap insurance if nothing else is swaying you.
7.9 Z depth vs. compared to 14.25 Z depth on Epilog Fusion
The extra depth is really nice, and there were times when I could have used it... but again, it comes back to the question of "how often do you expect those types of jobs to come into the shop?"
Sealed vs. not sealed (less cleaning?)
The sealed part is definitely nice, but it's not a dealbreaker for me.
No lighting vs. new Epilog Fusion double sided lighting
Both have lighting, so apples to apples there.
one air vent vs. Epilog's double venting system (front and back)
Irrelevant. If they both remove the smoke, that's all that matters.
Proven job control on the trotec vs. Epilog's more recent job control which has only been around for 2 years or so
This will be a very personal decision based upon your workflow. The Trotec JC requires some changes in how you think (not radical), but it can stump you for a few until you get used to it. I'm not familiar with Epi's JC, but I liked the simplicity and ease of use of ULS's.
Medical grade air compressor built into the machine vs. epilog must be outside the laser (Quieter inside?)
If you get a quality compressor (such as that used in good nail salons), they will both be ultra-quiet.
No USB/wifi/ethernet/mac driver compatibility vs. yes to all 3 on the epilog (worth mentioning I have a couple MAC computers)
I'm a Windows guy, so this doesn't bother me, but as a Mac guy it could be a dealbreaker if you can't get yourself away from using one. Ethernet really only has the advantage over USB if you're doing remote machining... most materials we use are not safe to work with on a remote machine, nor do we have automated loading systems (so someone has to be there anyway). Wifi's lack of wires can be nice, but its remote capabilities are in the same category as Ethernet... non-existent for most.


If your work is mostly cutting of large items, then the overall speeds of both machines are going to be pretty close (I'd give the benefit to the Epi for the larger bed). If the cutting is very fine detail work with a lot of movement between cuts, the Trotec is going to show an advantage. If you're doing even a modicum of engraving work, the speed advantage of the Trotec will likely overpower any benefit the Epi might show elsewhere.

Brian R Cain
06-29-2014, 8:42 AM
Hi Matt, my advice is to have as clear an idea of what you intend to use the machine for and have a demonstration of each based around your specific needs. $30K is a lot of money to spend on the wrong machine for your purposes. I applaud your decision to go for one of the established brands as I believe you will encounter fewer problems and get better value for money, the issue for you is find out how much of the sales pitch is relevant and which machine features will be the most useful to you personally.

Historically, because it's a highly competitive market for the main manufacturers, some features were designed in to make the machines appear to have an edge over the competition. In practice, an inch or so in work area is probably not going to make much difference. It's a useful sales tool. It's for you to decide if you are actually going to need it or not. The same goes for the depth of travel in the Z-axis. Do you actually need it? Why would it be an advantage to have it?

The issue of engraving resolution in my opinion, is a red herring. Unless the manufacturer has a lens that can resolve to a small enough spot size to make use of the higher resolution, it's a pointless irrelevancy and one introduced to make the machine appear to be better on paper.

Do you think you will need a fiber laser at some point, and will it be worth the extra $30K for you to have it? If you do, keep it on your list. If you don't, discard it.

It's interesting that you are wary of Epilog's two-year old job control system but not of the reliability of Trotec's ceramic core laser which is newer, and potentially more of a headache if it goes wrong. Software is always being updated and improved and shouldn't cost you anything to take advantage of. See which one you find the most straight forward to use for your specific needs.

Try to find out what you can about the supplier. How long have they been selling the machines, how viable a company they are and what their staff turnover is like. Technical expertise takes time to learn. Good support when you need it is worth its weight in gold. Find out what the warranty entails i.e. whether labour cost is included and if not, what the servicing rates are going to be.

Compare the cost of replacement tubes, lenses and so on and try to tie the dealer down over turnaround times. You don't want your machine to have a long downtime for want of a replacement part.

As for MAC compatibility, I'd be very wary of any claims that salesmen make in this regard. If you can, get them to demonstrate it before taking it as read.

Scott Shepherd
06-29-2014, 9:14 AM
I'm not really sure how to answer your question. It's a personal preference at this point in time. There are differences between the two machines. Not much major, other than the speed of raster engraving. The rest of the differences are things you could live with in either direction, I'd guess. The Fusion, to me, looks like they studied the Trotec and adapted a lot of things Trotec has been doing for years. For instance, the Helix has a thin, 1/4" belt driving things (I think that's right), and the Speedy's have a 1" wide belt and have for years. The Fusion now has a 1" belt driving their motion systems. The Trotec has job control, programmable Z, etc, and the next software for the Fusion has some form of a job control system. It's not fully developed yet, but Epilog is aggressively working on it and releasing updates often, which incorporate new and more features. So they are getting there. I suspect 12-18 months from now, the Fusion software is going to be dialed in pretty good.

I know people that are completely happy with both machines and I suspect you'd be happy with either machine. Both will do what you want. If the details matter, then you might dig a little deeper to see the minor differences and see if they change your mind one way or the other, if not, then it's just a personal preference.

I say we'd buy another Speedy because speed does matter to us. While we do a lot of single piece jobs, we also get jobs that have gone into the 20,000 piece range, so in those cases, speed and quality is everything to us, which is why we'd go that route again.

I don't have anything negative to say about the Fusion, it's a beast of a machine and makes the Helix look like a toy. Both companies will send you parts the next day for any issues.

Glen Monaghan
06-29-2014, 9:54 AM
Regarding sealing, Dan says it's not a deal breaker. The OP says he expects to do mostly leather, acrylic and wood. Those are pretty big producers of smoke and particulates, and that leads to dirty optics no matter how good most people's extraction systems are, so more cleaning is required. I may clean my final lens every hour or two with particularly smokey birch but only every few days when working only with steel and aluminum, so the sealing feature of the Trotec, while not a deal breaker, could be a deal maker.

Regarding Dan's last point about computer interfaces:
Wifi's lack of wires can be nice, but its remote capabilities are in the same category as Ethernet... non-existent for most.

I think he meant "same category as USB... non-existent"

Mike Null
06-29-2014, 10:05 AM
It's been many years since I used an Epilog so I can offer no comparison of value but I've had my Trotec for 8 years this month with only one day of down time. It's rugged, reliable and fast. It is by far the easiest machine on the market to keep clean. I'm still using my original lens and mirrors.

The z movement on the Epilog could have come in handy a few times but not a lot.

The 4" exhaust adequately evacuates smoke and odor. I do plastics and wood.

There is a USB interface on my Trotec.

It is a rare occasion when I use 1000 dpi and then it is only to intensify the heat not for engraving quality.

A substantial amount of my engraving is at 330 dpi.

Brian R Cain
06-29-2014, 11:45 AM
Regarding sealing, Dan says it's not a deal breaker. The OP says he expects to do mostly leather, acrylic and wood. Those are pretty big producers of smoke and particulates, and that leads to dirty optics no matter how good most people's extraction systems are, so more cleaning is required. I may clean my final lens every hour or two with particularly smokey birch but only every few days when working only with steel and aluminum, so the sealing feature of the Trotec, while not a deal breaker, could be a deal maker.



It sounds like good sense to have enclosed optics, but I've never been 100% certain about this. It would be best if Epilog users offer their comments about the frequency the optics need cleaning or have been damaged. One thing that occurs to me is that it's easier to see when exposed optics are dirty. There are a number of times I've taken calls from customers asking why their machines aren't cutting properly and the first question I asked was what condition are the optics in. Sometimes people were shocked to find they had burned out and cracked lenses. Having them enclosed is no guarantee they won't get contaminated. Out of sight is often out of mind.

I've known lots of customers who like Mike, have never needed to replace a lens, but others who seem to regard it as one of the liabilities of owning one of these machines. This is especially the case where machines are used by lots of different people with no individual taking responsibility for maintenance. It isn't uncommon in some circumstances for the individuals who were initially trained to use and maintain the machine to move on and it's assumed it's obvious to their replacements what needs to be done to keep the machine running properly. Almost inevitable that schools and universities will call up from time to time with this issue. On more than one occasion, people who called me were entirely unaware the machine had a lens at all, which might seem bizarre to most on this forum, but believe me it happens.

Since it's been one of the issues that is often raised by Epilog competitors, the question needs to be asked is why it hasn't been addressed after all these years. Is it an issue or not? I suspect that only Epilog users can usefully answer this.

Having optics protection by pressurising the enclosures sounds sensible but it does require the user to remember to turn on the air supply, otherwise it doesn't work and can actually lead to lens damage. I can't speak for the Trotec, but a useful feature ULS introduced was the ability to configure the driver to check for the presence of air before allowing a file to run. Where systems are installed with a filtration system that has an integral compressor, this also means that the machine can't be used unless the extraction is running as well.

Michael Hunter
06-29-2014, 12:15 PM
I'd say from my experience that the "open" optics of the Epilog is no problem at all.
10 years + and the lens looks good as new.
The turning mirror above the lens has some very fine marks from cleaning, but these do not appear to affect the machine's operation.
It is easy to spot when the lens does need to be cleaned (which isn't very often unless I'm doing filthy things like thick PU foam or ply).

I would love the extra speed of a Trotec, but could not manage with a bed size smaller than 32x20" as I would have to turn away a lot of well-paying jobs - you can charge more for big things!.

Dan Hintz
06-29-2014, 3:49 PM
Regarding Dan's last point about computer interfaces:
Wifi's lack of wires can be nice, but its remote capabilities are in the same category as Ethernet... non-existent for most.

I think he meant "same category as USB... non-existent"

No, I meant what I wrote. WiFi allows for a great distance between the controller and the laser (same as Ethernet), but that's not an advantage for the same reason Ethernet doesn't have one... distance between the operator and machine doesn't make sense in an environment where things can easily catch fire and you need to swap materials continually. It can have a minor advantage of reducing wire count when you have an odd-sized shop, for example, but even then a USB cable can be had in a long enough length to solve that issue.

Glen Monaghan
06-29-2014, 4:56 PM
Hmm, then I don't see the point of trying to distinguish among the three. A single USB2 connection isn't supposed to exceed 5 meters, or 30 meters with active extensions. Cat 5 or 6 ethernet can reach 100 meters, and wifi can be anywhere on the map depending on the router, antennae, and environment, but often is closer to USB active extenstion distances than ethernet distances in buildings. But, regardless of connection distances, all can reach farther than it is wise to be away from your laser when it's cutting flammable materials so, as I understand your clarification, not one of the three has "remote capabilities" for most.

Dan Hintz
06-29-2014, 5:52 PM
not one of the three has "remote capabilities" for most.

That's pretty much it in a nutshell. I know some Epi users switch from Ethernet to USB (or vice versa) because one doesn't work for them (for whatever reason), but that's a failing in the hardware/software, not an advantage. For 99% of the population, the multitude of interfaces should be looked at simply as conveniences in connection type, not a nod to remote operation.

Brian R Cain
06-29-2014, 6:17 PM
That's pretty much it in a nutshell. I know some Epi users switch from Ethernet to USB (or vice versa) because one doesn't work for them (for whatever reason), but that's a failing in the hardware/software, not an advantage. For 99% of the population, the multitude of interfaces should be looked at simply as conveniences in connection type, not a nod to remote operation.
I'll add to this that I've sometimes needed to intervene when people have ambitions to run a laser as a network printer. It seems the obvious thing for an IT expert to do, believing that a designer in another building can send files directly to the machine without realising they go the the head of the print queue and it's possible to start the machine remotely if he does that.

Rangarajan Saravana kumar
06-30-2014, 10:00 PM
I have had a lot of issues which any machine owner face like alignment, software update, tube, optics... Etc., goes on. But there comes excellent tech support to rescue us. I firmly advice to look into this
I think epilog has been doing excellent job

Brian R Cain
06-30-2014, 11:26 PM
I have had a lot of issues which any machine owner face like alignment, software update, tube, optics... Etc., goes on. But there comes excellent tech support to rescue us. I firmly advice to look into this
I think epilog has been doing excellent job

Epilog get good reports on here for their support, but so do all the main manufacturers. The thing is, whether the support comes directly from the manufacturer or the dealer. My experience has been that manufacturers expect dealers to provide front line support and in turn help them to do this. Part of a dealer's contract is he will be able to supplement his income from machine sales by selling spares and doing servicing.

Dealers come and go and sometimes they aren't always up to speed, and in these instances the manufacturer will step in, but they prefer in the main for the local dealer to do his job.

Like it or not, laser sales alone is hard work to support a dealership. They have no choice but have other strings to their bow. This means they have a bigger headache to deal with when things go wrong. My experience with selling Chinese machines (not lasers) has been that I couldn't find nicer people to deal with but whenever there was a technical issue we ran into problems that took ages to resolve compared with US or European machines. Language was the barrier.

I found that the people in the Chinese companies I spoke to had excellent conversational language but lacked a knowledge of technical terminology, so an issue we all wanted to be resolved quickly could take weeks and sometimes months to get sorted purely due to the inability to translate the problem and the remedy.

Don't get me wrong here, there were instances I had the same problem in dealing with Americans. A notable instance was in confusion over a word than in the UK means intoxicated and in the States means upset. I've been warned about profanity so I can't use it, but you'll get my drift. The gist of the conversation revolved around my asking to speak to someone and was told by the receptionist she'd try to connect me but he was *upset* about something so she she didn't know if he was available at his desk and my replying "I find that hard to believe since he was a teetotaler when I last met him. What went wrong?"

Anyway, I don't care what they say about the Yanks, at least they speak a form of English I can get by with and they have a great sense of humour when it goes wrong, as might be in the extra U in humour. I'd be far more cautious of saying the wrong thing to a culture I lack a knowledge of, especially when I'm exasperated in getting an issue resolved.

Enough said, or as we in the UK might say, "Nuff said,"

Robert Tepper
07-01-2014, 12:35 AM
I have a Rayjet 300, 80 watts. Slightly different than the Speedy in the software. It runs constantly, 8-10 hours a day 6 days a week and I have only had one problem. The laser tube went out at 8 months. Trotec flew a new tube out and my salesman/rep came out on a Saturday to replace it. This was 8 hours before he had to fly to a trade show. Other than that, not one single problem. Maintenance is very important. Take the side covers off every weekend and clean out all dust and dirt with a low power air hose or a strong shop vac. Every day clean the lens and mirror.
Trotec negotiated with me and the price I paid was very reasonable.
Epilogue would not negotiate on price and all I could get was a booklet in the mail. At a trade show I was not impressed with their presentation.

Good luck in your choice and investment,
Robert

Mike Null
07-01-2014, 6:45 AM
Brian

In the US after sale support is the realm of the manufacturer. There are a precious few dealers/distributors/reps who will assist but they are the exception not the rule. With my ULS there was absolutely zero dealer support for the entire time I owned it. With the Trotec that was also the case for the first three or four years then my rep saw the light and has been a big help ever since. (He deserves that I mention his name--Andy Wingfield)

Brian R Cain
07-01-2014, 9:30 AM
Brian

In the US after sale support is the realm of the manufacturer. There are a precious few dealers/distributors/reps who will assist but they are the exception not the rule. With my ULS there was absolutely zero dealer support for the entire time I owned it. With the Trotec that was also the case for the first three or four years then my rep saw the light and has been a big help ever since. (He deserves that I mention his name--Andy Wingfield)

This genuinely surprises me, Mike. In fact, I'm quite staggered to learn this. My view has always been that giving good support is an essential part of building a long-term relationship with my customers so they will trust me when they want other machines and give good testimonials to other customers. The easiest person to sell anything to is an existing customer who has been looked after. The hardest is someone who feels let down.

UK law says that a customer's first port of call when a product doesn't work is with the company the item was purchased from, at least during the warranty period. Is that different in the US?

Mike Null
07-01-2014, 12:08 PM
Brian

The distributor/dealer/rep is not responsible for laser engraver warranty in the US. In the case of Trotec, ULS and Epilog the factory/factory branch handles warranty items and provides tech support during and after warranty.

There are some reps/distributors who maintain contact with their customers and who provide various forms of support but they are the exception. And yes, it only makes good business sense that they should, but they seem to have the mentality that they will only make one sale to the customer hence no post sale follow-up. (I went over 7 years without a single contact from a ULS rep/distributor before i bought the Trotec and now another 8 years without any contact from ULS.)

John Eyre
07-11-2014, 1:01 AM
Hey Matt,

I am about to place an order for my first laser just like you. I was down to Trotec 300 Speedy and Epilog Fusion 32. While I truly belive the Trotec is a solid built machine we are going to go with Epilog. It came down to customer service and many users experience when needing help with trobule shooting and emergencies. Good luck.

Mike Null
07-11-2014, 11:11 AM
John

Welcome to SMC. I don't know where you're located but in the US Trotec's customer service will match anybody.

Matt Root
07-15-2014, 1:12 AM
So let's try this. Everyone who feels like putting in their vote please remark below. Trotec Speedy 300 (80 watt) or Epilog Fusion 32 (75 watt). Feel free to include why! I appreciate everyone's opinion!

Matt

Mike Null
07-15-2014, 7:46 AM
I've had a Trotec 80 watt on my wish list for a year now. I think I'm getting closer.

I'd go with the Trotec because I've got one and there aren't any better machines on the market.

Scott Shepherd
07-15-2014, 8:19 AM
So let's try this. Everyone who feels like putting in their vote please remark below. Trotec Speedy 300 (80 watt) or Epilog Fusion 32 (75 watt). Feel free to include why! I appreciate everyone's opinion!

Matt

Matt, please don't buy a laser based on a popularity poll on a forum. In the end, you have to be happy with the machine, not us. Anyone's opinions here are going to be relative to their own system. You can take a machine that's horrible and 8 of out 10 people are disgusted with it and if you ask the 2 people who don't have issues, they'll say how much they love it. The point being that our opinions are just that, relative to our world, but may not be relative to your world. The things I think are deal breakers for me, might not be features you'd even use. I consider us "power users" of our lasers. We are constantly pushing the software capabilities. However, I know people who have never used, and will never use, a lot of the things we use daily.

I'd evaluate your needs, I'd weigh those needs against your budget, and make the decision that fits you the best. I'm sure you'll be happy with either machine.

I know you're looking for input, but personally, I won't "tell" you which machine to buy because it's A) Not my money, B) It's not my business you're running, C) If you happen to have a bad experience, or get a lemon machine, I have no desire to be the guy who "told" you to buy it, D) I have no idea what you plan to do with the machine, in detail.

Let us know what you decide to get, I'm sure you'll be happy with either machine.

Don Corbeil
07-15-2014, 12:31 PM
I'm with Scott on this one - polling is not a good way to make a decision like this.

Matt Root
07-15-2014, 8:21 PM
Fair enough. I wasn't going to pull the trigger off of anyone's opinion it was just a poorly executed exercise. Tisk Tisk. Thanks all I'm still actively looking for the right space as I don't want to stink up my apartment!

Best, Matt

David Somers
07-16-2014, 12:54 AM
Matt,

Just a thought if you are an apartment dweller.

Most mid size cities and larger now have shop space/work loft rentals around. I used to use one in Seattle called ActivSpace. You could rent various sized garages or rooms through the facility. I lived on my boat at the time so this gave me dedicated shop space for my wood lathe and whatnot for the 5 years I lived on her. It was a good deal.

Don't know if that might be an option for you.

Dave

Josh Borlovan
07-16-2014, 2:00 PM
I am following this thread closely. I am actively shopping for my second laser and yes, in the end it depends on what is suited to your individual applications. It doesn't matter about various bells and whistles if you end up not using them. That is the part I am sorting through at the moment as well before I get down to negotiating prices.