SawStop Customer Service is Awesome

[Brian Tax]

I just bought a SawStop PCS. The front fence tube arrived damaged (possible shipping), called them and they immediately sent me a new one, no questions asked, and it arrived the next day, and it was packaged extra well to make sure it arrived safely. Also I submitted my rebate for the free upgrade to a mobile base, and it arrived in 2 days.

In this day and age of terrible customer service and companies always giving you the run around, I was shocked at how nice and prompt they were. It makes me even happier that I gave them my business.

[Jim Barstow]

Same experience here. I couldn't find the override key for my several year old saw. Called SS and they sent 2 out with expedited delivery at no charge.

[Scott Reed]

I too have had a great experience working with them. Fantastic company.

[Kevin Womer]

Yes, I too had a great experience with them. Sawstop and Lee Valley are my favorites for awesome products and customer service. I hear the same things about Lie Nielsen, but have not bought anything from that company.