Walt Langhans
12-03-2013, 3:51 PM
So I'm having some issues with my Shenhui G460, posted here on the creek:
http://www.sawmillcreek.org/showthread.php?210855-Well-now-I-ve-really-made-a-mess-of-things-and-need-some-help&p=2187907#post2187907
and David Somers suggested that I give Ray Scott, owner of Rabbit Lasers USA a call even though I don't have one of his machines, so I did.
WELL...
Not only did Ray help me out, but he was incredibly knowledgeable and personable! I got hold of him as he was sitting down to eat a late lunch, because he had been busy all day he had not yet had a chance to eat, and he stopped eating to help me out. How many people would do that! Not many. Then to top things off, he sent me a follow up email of all the things / suggestions that we discussed. Now THAT's customer service, and I'm not even his customer!
Anyone consider a laser purchase should check out Rabbit Laser USA, with the customer service that Ray give to people that aren't even his customers he must really go above and beyond for those who are!
Thank you Ray!
http://www.sawmillcreek.org/showthread.php?210855-Well-now-I-ve-really-made-a-mess-of-things-and-need-some-help&p=2187907#post2187907
and David Somers suggested that I give Ray Scott, owner of Rabbit Lasers USA a call even though I don't have one of his machines, so I did.
WELL...
Not only did Ray help me out, but he was incredibly knowledgeable and personable! I got hold of him as he was sitting down to eat a late lunch, because he had been busy all day he had not yet had a chance to eat, and he stopped eating to help me out. How many people would do that! Not many. Then to top things off, he sent me a follow up email of all the things / suggestions that we discussed. Now THAT's customer service, and I'm not even his customer!
Anyone consider a laser purchase should check out Rabbit Laser USA, with the customer service that Ray give to people that aren't even his customers he must really go above and beyond for those who are!
Thank you Ray!