Chris J Anderson
10-12-2013, 8:13 PM
Hi to All,
I have contacted Epilog for support, and had one reply which simply asked if I was installing the driver manually or automatically, and now they have stopped responding, not even replying to my emails.
This is my second Epilog Laser I have purchased, and I am disappointed in their support to be honest, no reply is not acceptable.
So I am posting here in the hope that somebody here can assist with my issue, which is as follows, exactly as I wrote to their support people...
Hi,
I cant install the 64 bit drivers into a virtual machine on win 7.
I can get it to the point where the installer asks for a file called "EpilogWin32GPC.pcd", but this file is not provided when i download the drivers, and it doesn't seem correct that its asking for a file with 32 in it.
Theres a file there called EpilogWin64GPC.pcd, but the installer asks for the 32 bit version.
I have the 32 bit version running in a virtual machine on XP, but need to migrate to win7 as mcAfee are dropping support for XP.
Any help appreciated.
Has anybody here had the same issue installing the driver on a 64 bit system using Win 7.
Cheers,
Chris
I have contacted Epilog for support, and had one reply which simply asked if I was installing the driver manually or automatically, and now they have stopped responding, not even replying to my emails.
This is my second Epilog Laser I have purchased, and I am disappointed in their support to be honest, no reply is not acceptable.
So I am posting here in the hope that somebody here can assist with my issue, which is as follows, exactly as I wrote to their support people...
Hi,
I cant install the 64 bit drivers into a virtual machine on win 7.
I can get it to the point where the installer asks for a file called "EpilogWin32GPC.pcd", but this file is not provided when i download the drivers, and it doesn't seem correct that its asking for a file with 32 in it.
Theres a file there called EpilogWin64GPC.pcd, but the installer asks for the 32 bit version.
I have the 32 bit version running in a virtual machine on XP, but need to migrate to win7 as mcAfee are dropping support for XP.
Any help appreciated.
Has anybody here had the same issue installing the driver on a 64 bit system using Win 7.
Cheers,
Chris