Old Engravelab re-install

[Eddie Owen]

Help! Forgive me for first time blunders. Here's my problem, and hopefully someone can give me directions.

I have used the old engravelab pro for years...works great. I had to install a new hard drive, but I just can't get it to install on the new drive.

I have the original disks (it's been a long time!), and I tried to install from the CD and floppy (for registration), but, I get an error "Trial Version Expired, contact rep". Well, then I uninstalled it, and tried to reinstall it using the license number I had saved through the years that I had labeled: Permanent License Number. I still can't get it to work. There seems to be two different versions that installed. One that is the one I usually used on the old drive comes up as "Demonstration Version" and the info when I click "About Engravelab pro shows "installed modules: Engravelab, Braile, and Registered Version. The only thing is: that copy doesn't recognize the dongle as the last serial number isn't 0 like the info says it's supposed to show. The "serial number" shows to be correct (the same as the one when I go back to the old drive and look. It seems like this copy would work, but doesn't recognize the dongle. I tried to use the "hinstall -i" to force it to recognize the dongle....no luck!

I contacted tech support, and the effort was useless. They suggested I upgrade to a newer version. I only use this program to engraved some stainless steel tags for a customer I've had for years-and nothing else. It wouldn't be feasable to upgrade for just this one customer. It works fine-if I disconnect the new drive, and reconnect the old drive. I keep getting flaky stuff happening to the old drive, and I'm afraid that after all these years, the drive will be toast soon.

Any ideas, anyone? Thanks, Eddie.

[Brian Elfert]

What about using Seagate Disc Wizard or similar to make an identical copy of the original disk to the new one?

[Eddie Owen]

I have acronis....but I would have to transfer just stuff pertaining to Engravelab as the old hard drive has been in there probably 10 years, and I wanted to have a fresh install of XP and the stuff I really needed. I might have to do the image, but only if I have to. Can I just backup the necessary files for Engravelab and recover them? I tried to just copy the folder (it is an old dos program, I think) and all it's contents to the new drive by drag and drop. I appreciate your reply.

[Mike Null]

You might find more assistance if you search the internet for SignLab transfers and re-installs. EngraveLab is a derivative of SignLab.

There is a sign forum (another site) that might be of help.

[Chuck Stone]

I have acronis....but I would have to transfer just stuff pertaining to Engravelab as the old hard drive has been in there probably 10 years, and I wanted to have a fresh install of XP and the stuff I really needed. I might have to do the image, but only if I have to. .

You'll probably have to, unless you know every nook and cranny of Windows where Engravelab
might have stuffed itself.

[Rodne Gold]

You tried copying the whole old engravelab directory over to the new drive and run the engravelab exe file...what happened , did it ask for a serial?

[Nick Michalares]

The 0 at the end is not entered, it just indicates your software is registered correctly. If it does not show up, your license files may not be in there. There are 2 license files that may have to be copied to the Engravelab folder in order to work. Cadlink can tell you what they are called. I think they will still support you with license issues. You have to copy and paste these from the old program directory to the new one, I believe.