PDA

View Full Version : Thoughts on Customer Service



Jim Rimmer
08-24-2012, 3:25 PM
This is a bit of a long read but it gives some insight into the problems we encounter with customer service (recent posts). Just posting for discussion.
http://www.foxbusiness.com/personal-finance/2012/08/10/americas-worst-companies-to-work-for/?cmpid=cmty_%7BlinkBack%7D_America%E2%80%99s_Worst _Companies_to_Work_For

Chuck Wintle
08-24-2012, 4:23 PM
that is a very interesting article on employee satisfaction yet I have to believe that most desk jobs are inherently boring and, thus very boring for the employee. Bad management does not help and probably practice revolving door employment practices to keep labor costs low, in other words if they don't like it there is the door.