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Ken Salisbury
04-12-2005, 11:18 AM
Surfing around this morning I visited the General Industrial Supply (http://www.generalindustrialsupp.com/) site as I do periodically. I was suprised to see they have revamped their entire site again and for the better I might add. They now have lots of things other than their large tools/equipment on the site, re: handtools, clamps, routerbits, etc. One drawback from their previous site was difficuly in finding prices on some stuff. At first glance that is not an issue now. However, I haven't found any information on the new site as to their Scratch and Dent (S&D) item prices which can save you a lot of $. I know you can call them (1-800-371-2220) and get S&D prices.

Matt Meiser
04-12-2005, 11:55 AM
However, I haven't found any information on the new site as to their Scratch and Dent (S&D) item prices which can save you a lot of $. I know you can call them (1-800-371-2220) and get S&D prices.

I noticed that as well. IMHO, this will hurt them as many peole might not be aware that they sell S&D stuff.

John Hulett
04-23-2005, 10:00 PM
There's a banner link at the bottom of GIS' web site to one www.sentback.com (http://www.sentback.com). The two appear to be interconneted; each link to the other.

John Miliunas
04-23-2005, 11:14 PM
There's a banner link at the bottom of GIS' web site to one www.sentback.com (http://www.sentback.com/). The two appear to be interconneted; each link to the other.

John, I saw that, as well but, if that's the grand total of their S&D, then I'm dissapointed. I did email them, complimenting them on their new revisions to the site, though I also inquired as to why they got rid of the S&D pricing. Never got a response. (FWIW, and this is NOT a bash, but them NOT replying to my email inquiries goes back as far as I can remember! My take on that is, as usual, "...if you don't intend to reply to customer (or perspective customer) emails, then don't put the email info there in the first place!) Still, the genereal site itself is a big improvement.:) :cool:

Ken Salisbury
04-24-2005, 8:28 AM
John, I saw that, as well but, if that's the grand total of their S&D, then I'm dissapointed. I did email them, complimenting them on their new revisions to the site, though I also inquired as to why they got rid of the S&D pricing. Never got a response. (FWIW, and this is NOT a bash, but them NOT replying to my email inquiries goes back as far as I can remember! My take on that is, as usual, "...if you don't intend to reply to customer (or perspective customer) emails, then don't put the email info there in the first place!) Still, the genereal site itself is a big improvement.:) :cool:

John, I plan a trip to Nashville one day next week to pick up some equipment that GIS is donating as Swap Meet door prizes I will pass this along to Rick Warren. Their current web site is still in the "remake" mode. Maybe they will add more S&D info. The last 2 "remakes" of their wesite is a direct result of comments here on SMC.

John Miliunas
04-24-2005, 11:20 AM
John, I plan a trip to Nashville one day next week to pick up some equipment that GIS is donating as Swap Meet door prizes I will pass this along to Rick Warren. Their current web site is still in the "remake" mode. Maybe they will add more S&D info. The last 2 "remakes" of their wesite is a direct result of comments here on SMC.

Ken, that's cool! With Web presence being what it is today, I think it would be in their BEST interest to keep info like that "live". I know it's a bit of a pain in the butt to keep updated, as that type of stock is very dynamic. Still, if it helps to expedite sales and keep customers "on top" of what is available, I have to believe they would profit from it. :) :cool: