Debbie Sweet
08-09-2012, 6:43 PM
Hello
My computer is back after a 3day repair and shutting me down. Now that I'm back up - they screwed me up by setting the computer back to factory. Somehow the red isn't being recognized -- just black is working. Where do I find how to turn the setting "on" so either Corel or my laser sees the red and cuts. I have a Pinnacle Mercury 25W - so I don't know what window to go into -- the Corel or Mercury?? And what to look for?
Thank you for any help!!
Debbie Sweet
My computer is back after a 3day repair and shutting me down. Now that I'm back up - they screwed me up by setting the computer back to factory. Somehow the red isn't being recognized -- just black is working. Where do I find how to turn the setting "on" so either Corel or my laser sees the red and cuts. I have a Pinnacle Mercury 25W - so I don't know what window to go into -- the Corel or Mercury?? And what to look for?
Thank you for any help!!
Debbie Sweet