View Full Version : Impressive service from Shenhui

john banks
02-28-2012, 2:17 PM
Stepper motor driver failed after having the machine for 3 1/2 weeks and I emailed them Thursday night. Friday morning they sent out the replacement. It arrived today.

I would have struggled to get something faster from the UK.

Very impressed with these guys, the real test is this sort of thing.

Gary Hair
02-28-2012, 4:09 PM
My business coach told me a long time ago that being perfect doesn't make a company great, it's how they handle their imperfections that makes them great.