David Sabot
11-23-2011, 12:35 PM
I have a Mercury 25 watt engraving machine. The unit is hooked directly to an outlet and recently started producing strange behavior.
On certain files, when we send them to engrave, even if there are no other jobs on the machine, it will allow us to start the job, and then a few second in, the machine restarts. I can't pinpoint a specific file it does this to, as sometimes we rerun the same job and it works, then the next time it restarts the machine.
Mercury technical support thinks it could be either faulty memory or circuit board. Any other ideas/advice?
On certain files, when we send them to engrave, even if there are no other jobs on the machine, it will allow us to start the job, and then a few second in, the machine restarts. I can't pinpoint a specific file it does this to, as sometimes we rerun the same job and it works, then the next time it restarts the machine.
Mercury technical support thinks it could be either faulty memory or circuit board. Any other ideas/advice?